La Quinta Inn by Wyndham El Paso Cielo Vista

Room 243 no electricity, room 209 TV broken, shower full of hair, drain very slow until I clean the mess, no longer will stay in that hotel.

Poor

The beds were comfortable It smelled really bad of mold, the door key never worked, facilities are super old and falling apart, bathroom smelled like urine.

Good

Pool was closed and the ice machine was broken. Suite entry doors were poorly maintained.

The property is absolutely ran down. You can tell they do no maintenance paint peeling from the rooms water rot in the bathroom. Disgusting.

Room was adequate. Old looking but bed was comfortable, air conditioner worked excellent. Fridge worked fine. I just needed a cheap room for a quick nights sleep. It fit the bill for what I needed. Not luxurious by far, but then I didn't pay for luxury.

Clean room

more cleanner in the bathroom, and missing fruit in the brekfast.

Just don't.

Cheap. No coffee, no ice maker, no waffle maker in the morning. Floors dirty and water bugs in the room. Missing lighting and bulbs

Nothing was dirty Pool was green breakfast area was filthy overall appearance was dirty

Shops are nearby but needs a bit of cleaning

The receptionist needed to be friendlier(woman)

Bad

I immediately went to the front desk to report the issue and requested either clean sheets or a different room. The receptionist gave me another room, but to my shock, the second room was in the same condition. Once again, the bed appeared unclean and there were hairs on the sheets. At that point, I completely lost confidence in the cleanliness standards of this hotel. What made the situation even worse was that management refused to refund my money, claiming that I was past the cancellation deadline. This is extremely frustrating because the problem was not that I changed my mind about staying—it was that the hotel failed to provide a clean and sanitary room. It makes me question whether this is a recurring issue or if guests are expected to simply accept unsanitary conditions. No guest should have to inspect multiple rooms looking for clean bedding, especially after paying for a place to stay. I travel for work and understand that things can occasionally go wrong, but what matters is how a business handles those situations. Instead of resolving the problem, I was left wi

Ni siquiera encuentro palabras para decir lo mal y feo que está

No breakfast and the pool is not available even when is adversited The bathroom light .and one in the bedroom are not working The tv remote control is with not batteries

Bad

Honestly, can’t think of how we could’ve had a worst experience at this motel. Asked about breakfast and they told me that there would be no breakfast tomorrow because somebody forgot to order food. Pool was closed. We weren’t given a map to our room either. Just told that it was upstairs. There were absolutely no labels telling where any of the rooms were. When we finally found the room, it was absolutely disgusting. The cow just had stains all over them in the room smelled so much from deodorizer. You could tell that it had been smoked in. We just left.