Extended Stay America Suites El Paso Airport

Convenient location The front desk person.

Great location, clean room, staff member was really nice

No hair dryer in room. And one cockroach in bathroom.

Rooms were not kept up and doors were dirty and things just very worn out and outdated . Shower was not working properly

Elevator was very helpful. Staff was couteous. Check in and check out was seamless. Laundry room on site!

El cuarto estaba limpio y siempre se aseguraron q tuviéramos toallas de baño limpias, la persona q nos atendió al llegar y la mayoría de los días q necesite algo fue muy amable y servicial, siempre con buena actitud y excelentes modales, está en lugar adecuado para salir a comer y pasear .. Recomendado 100%

If I could change anything it would be the security deposit. Not that it's required but having it returned as soon as quick as it was taken.

The staff was friendly & helpful!

My tv didn’t work so maintenance replaced it with a dusty one. Garbage had not been emptied under the sink so the gave it to the maintenance man to empty it for me. Water on the floor in front of the refrigerator and the maintenance man had cleaned some filter that was clogged up but he cleaned up the mess. I normally stay here while in El Paso but this time it was not good. On top of all that the fire alarms went off at 5:49 in the morning. No staff came out to tell any of us what was going on. After more than 15 minutes I called office and was told we needed to be out of our rooms. All the guests were across the parking lot on the curb. No fire trucks even came. I just went back in my room, grabbed my stuff and left Just wasn’t cleaned in my room thoroughly

Exceptional

Pleasant

The room was not clean, hair in the bathroom and shower. Unacceptable.

Great clean rooms and nice stay. Convenient to airport and other stores.

Was surprised the room i got was with no carpet, they remolded the room new bed too

Very poor

staff was friendly - older appearing building - popcorn ceiling, tile in bathroom with patch work - everything worked - did not know we had to ask for dishes and pots until our last day - but only there for 3 days so not a big deal but it should have been stated upon check-in. I remember thinking that maybe they only supplied for longer stays. It was clean and quiet - Nothing fancy - great for price

Very nice and comfortable. Staff very professional and courteous. So far nothing.

Staff was super friendly and helpful. They were super flexible with a last minute late check out.

Have stayed here about 3 times all one night visits, rooms are spacious, serve its purpose, AC has always worked beds are not the most comfortable but not the worst....definitely would stay again, breakfast is grab & go type I've only seen muffins put out, not sure if they put different stuff since I'm usually checking out about 9/930 & breakfast is done, front desk staff has always been nice

Was there for one night, so it had what I needed. Place is pretty worn out, could use some improvements. Outdated kitchenette, drain in bathroom sink didn't work. Went for the BTS concert so there weren't really any other options when I booked, so was grateful to have a place to stay. Otherwise, would book somewhere else the next time I visit El Paso.