SureStay Plus Hotel by Best Western Durham Medical Center

You get what you pay for. Property had questionable guest. I belive it's home for many individuals there. Also FBI was there in the morning with a squad . Registry was being reviewed. All the best

Passable

Place was sketchy as hell. There were people staring from the balconies and other rooms as I parked at 11pm. As someone who travels a lot and also carries a pistol regularly, I didn’t even leave the car, cancelled my reservation, and got a nicer place. It took 15 minutes to cancel my reservation because the front desk guy was an Indian who didn’t understand English

Convince

Location I reserved 2 rooms, one was good but the other one was too noisy, you can hear cars and trucks all night long.

Clean, quiet, comfortable Water pressure is horrible and the water is barely like warm.

Location It took forever to get checked in. You can’t just walk in and get the same rate that you can get online, which is very inconvenient. I almost left to go to another hotel. The room door was very difficult to get open or shut. The bathtub was disgusting .. I didn’t feel like I could take a bath in there so I took a shower. There was no hot water the next morning. It was lukewarm. Not very satisfied. Will probably not stay there again

The price The pool was not open

Good

Everything was just OK. Being told it wasn't safe to stay on first 2 floors.

Free breakfast Nothing

That I had to enter my room outside of the hotel. And that people were smoking and drinking outside the hotel

The price and location That I had to enter my room outside of the hotel. And that people were smoking and drinking outside the hotel

Well, when I checked, then I told him that water was coming up from the floor. They came and mopped it up but later on that day, they still water came from the floor again and it won’t no need for me to go say anything, but they told me they didn’t have no rooms available to move anything and I didn’t wanna wait 5 to 10 business days to get my money back but when I woke up that next morning, the whole floor was full of water

Having more realistic and up to date website content like how the rooms look like and detail information on amenities and breakfast The hotel feels and look like back in the days Econolodge was used as a shelter missing basic amenities like hair dryer a basic comfy chair (showing in the website pics) but missing in the room also the breakfast is very limited they don’t have eggs or regular breakfast at the other hotels this was a big mistake for my trip

Clean room

Well our first room the toilet was working and front desk put us in a better room . Breakfast doesn't last till 11:00 p.m. when checkout is!!! It's not like they're cooking three-course meal they're just providing a very few things..

Pictures of the rooms online are nothing like the actual rooms at this hotel locations. The actual rooms are smaller with older furniture with outdated bathroom and fixtures.

This facility is close to everything you need. Stores, gas stations, university, restaurants etc. The price is good. As soon as we parked to check in we were greeted by three women in the parking lot and a man. They were all in the woods. First we thought they were walking through but the police presence at this hotel every 4 hrs was crazy. So if you like living on the edge this is your place. Also the tv works 4 hrs out of 24. Staff is great including the manager. I thought about finding another place but it was late and we had a long drive. Interesting though when I booked it the pics of the hotel were better. So if you remove the suspicious activities the place is ok for the price.

While the hotel was clean and the staff were nice, it seemed to be a residence for some people almost shelter like. It was fine for me because I was in and out, and had family staying next door at the Hilton, so I spent most of my time over there. I probably would not stay there again.