Members-only rates
4.5 / 5 Excellent

Swissotel - Chicago

4-star hotel Excellent 323 E Wacker Dr, Chicago, IL, 60601
Swissotel - Chicago
Swissotel - Chicago
Swissotel - Chicago
Check in 3:00 PM
Check out 12:00 PM

About Swissotel - Chicago

Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas. Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversize work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included. Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting. The hotel also offers 65,000 square feet of meeting space. Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.

Amenities

  • On-site parking
  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Valet parking
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • In-room refrigerator
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

4.5 / 5
Excellent 3412 reviews
  • Engine customer Jun 2026

    Awesome would stay again and again.

  • Engine customer Jun 2026

    Booked a river view king room. Upon check in staff tried to upsell me a king room. Ended up giving me a double room without the view. When spoke to manager sounded like we were bothering her asking for what we already paid for.

  • Engine customer Jun 2026

    Hotel was such a great and convenient location. Walking distance from so much

  • Engine customer Jun 2026

    Highly recommend if you want to be in the heart of the city.

  • Engine customer Jun 2026

    The room view is outstanding. Good location

  • Engine customer Jun 2026

    We were in a spectacularly, beautiful room overlooking both the lake and the river. Room itself was also fantastic. The staff could not have been more helpful. One of our most pleasant stays in years.

  • Engine customer Jun 2026

    I would recommend

  • Engine customer Jun 2026

    Great stay, great location

  • Engine customer Jun 2026

    The location was amazing though the rooms were a bit run down.

  • Engine customer Jun 2026

    Very friendly staff, well maintained hotel, and amazing river view.

  • Engine customer Jun 2026

    Limited food options

  • Engine customer Jun 2026

    Very enjoyable...great service

  • Engine customer Jun 2026

    One of the best hotels I've ever stayed in!! Do yourself a favor and give them a shot! You will not be disappointed! Everything was amazing--the rooms, views, staff, amenities, bar, restaurant....literally all of it! Money well spent!

  • Engine customer Jun 2026

    Very clean and helpful staff I enjoyed it a lot

  • Engine customer Jun 2026

    This was a nice hotel and the underground passageway to my meetings at the Hyatt was very convenient. The breakfast food at the little restaurant was very fast and reasonably priced. I appreciated having a coffee maker in the room and a bath tub. I wish there was a microwave, but I guess these nice hotels just don't have those.

  • Engine customer Jun 2026

    Everything was good

  • Engine customer Jun 2026

    Recommended...quiet, clean, and comfortable

  • Engine customer Jun 2026

    Great experience

  • Engine customer Jun 2026

    Greatness right by the riverwalk

  • Engine customer Jun 2026

    The property was clean and the location was perfect!

Frequently asked questions about Swissotel - Chicago

Does Swissotel - Chicago have free Wi-Fi?
Wi-Fi could be available but may carry a charge. Confirm with the property before booking.
Does Swissotel - Chicago offer parking?
Yes, Swissotel - Chicago offers both self-parking and valet parking. Fees may apply.
Does Swissotel - Chicago have meeting spaces, conference centers, or conference rooms?
Yes. Swissotel - Chicago offers meeting spaces, a conference center, and dedicated conference rooms, making it well-suited for corporate events, team offsites, and group meetings. Banquet and reception facilities are also available.
Does Swissotel - Chicago have a fitness center?
Yes, Swissotel - Chicago features an on-site fitness center for guests. Additional wellness amenities include spa.
Where is Swissotel - Chicago located, and how walkable is the area?
Swissotel - Chicago is located at 323 E Wacker Dr, Chicago, IL 60601. With a Walk Score of 98, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

What's nearby

  • Chicago Merchandise Mart 0.8 mi
  • Mccormick Place 2.4 mi
  • Midway Airport 9.8 mi

House rules

Check in3:00 PM
Check out12:00 PM

Why no public rates?

Hotel partners contractually require business-email verification before showing the negotiated B2B rate. Hotel partners offer Engine exclusive business-traveler rates that aren't available to the public.

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