SpringHill Suites Charlotte City Center

I’ve stayed here 2-3 times and will continue my only ask is can the guest get a better price for parking $40/nightly is beyond me. Staff is friendly and rooms have been cleaned thus far.

Loved the bartender ❤️👍

Great stay. Will be back as always.

Location

Location was great but parking was over the top in all of Charlotte. Breakfast was good. Room was a bit dusty and loud due to location.

It was right across the spectrum center, which was perfect as we were there for an event, the valet was very nice and thorough and took care of our car. All the staff inside were very nice. I enjoyed the cleanliness as well as the privacy I felt I had at the hotel. The only thing I didn’t like was the $100 that’s charged for incidentals. We kept the room clean so we got our money back, but having that like high of an incidental was my only thing I didn’t like.

The room was Great! Spacious, clean, the bed was comfortable, Large bathroom! We used this hotel due to my grandson having surgery at Novant. I was not aware the hotel did not have parking available! The area was not marked well as far as where to park had to ask someone! Considered valet parking but was unable to access the area to ask for valet. Did not like that we had to walk in the dark at 5:30 am around the left side of the building in order to just get to the parking garage to find our vehicle then had to pay $54 to park overnight. Plus had to give a $100 deposit on top of the cost of the room! I was caught off guard by the extra charge! Then someone kept calling our room 10 minutes after we got in it but no one would speak then someone started knocking at our door ( scared us due to two females traveling with a toddler). It was the front desk lady and she stated “ isn’t your phone ringing” I said “ yes, but no one answers on the other in” she said “oh it was me I guess the phone cord is bad!” But she never offered to correct the issue! Cannot rate the breakfast due to leaving so early. Oh and the metro runs right by the hotel we knew we were in for a sleepless night due to two packs of ear plugs by the bed.

Staff was great

Location, clean and nice staff

The staff was very friendly, the room clean, and parking and the Spectrum Center are right next door!

Great location, very clean and a banger of a breakfast

Exceptional

Superb

Exceptional

Clean, great location. Breakfast was a little meh.

Nice room. Ice maker on my floor didn’t work. Train noise slightly bothersome but manageable.

Hotel was very clean (lobby, walkways, elevator). Staff was very friendly

Room had a trash bag taped over the smoke alarm detector, blinds had stains, there were stained towels folded in the bathroom for us to use, only one bed light worked. The best thing honestly is the location of this hotel and the staff were REALLY nice

Love the hotel my room was very clean. I had a great view of the city, the location is perfect. The staff was very friendly. I will definitely book and stay here again!

Convenient location, breakfast included Price of parking, room was dirty, couch had a stain on it