Spark by Hilton Charlotte Airport North

Hotel was still incomplete, so the smell of dirt and construction could be smelled on the 3rd floor.

They close 1/4/26 Everything

Not clean

I don’t To Clean have soap and towels

The Location I didn't sleep or bathe, extremely careless, there was no soap, towels, toilet paper or coffee, I understand it's being remodeled, but it's not fair to treat you like this. I took a picture of the towel they gave me. The mop in my house is cleaner than the towel. I'm sorry.

It's so bad experience

Not available Clean the was no soap in bathroom and my room had no working tv

Poor

Nothing All

Very good

Great location and comfortable stay!

It was very dirty and poorly maintained Not clean

Bad

The front desk agent was helpful and friendly. No towels, soap, WiFi, one pillow per bed. Only had a sheet to sleep under the rooms smelled awful. Like heavy smoke and dog had to ask to switch another room. The entire hotel was ran down didn’t look like the pictures at all. My tv to one of my rooms didn’t work. I was told someone would come check it out. I went to front desk twice and nobody ever came. No trash cans in room. Just overall a very terrible experience.

Never check in, was told that they had no soap, no WiFi and the rooms were not very clean !! They said that they were under remodeling !!! I called and advise to booking for a complaint !!!! Nothing !!!

check remarks above

Property was renovating that time & sold to Hilton group what I learned that time . My question is if it’s working area how booking.com allowing to book this property . It’s not clean and safe for any person .i saw some of very drank person sleeping at parking area . Property was renovating that time & sold to Hilton group what I learned that time . My question is if it’s working area how booking.com allowing to book this property . It’s not clean and safe for any person .i saw some of very drunk person sleeping at parking area .