Courtyard by Marriott Charlotte Southpark

We had problems checking in as the person on the counter must have been new. We never had room service and thought we were supposed to have it. The toilet seat was loose and the AC unit smelled moldy. I guess you get what you pay for. :-(

Great stay in Southpark! Comfortable with great gym.

The area, the staff, the hotel was clean and the room was clean. There was no bedding for the pull out sofa.

Parking was great. The facility was very humid and poorly ventilated in the bathrooms. However, staff was helpful when we requested additional items. The breakfast staff were awesome and handled additional requests with no issue. The night manager was also very nice and accommodating during check-in.

everything nothing

I arrived on a Thursday and checked out the following Monday. My room was very clean and spacious with a king bed, a sofa (with ottoman), a desk, TV and mini refrigerator. The bed was very comfortable to sleep on. There was ample supply of towels and wash cloths. The staff members I dealt with were very polite and helpful. They have Starbucks coffee and serve some food in the lobby bistro area but I can't comment on the food because I didn't eat there. The only thing I will do different next stay is to request a room farther down the hallway away from the door to the parking lot. My room was right next to it and there was considerable traffic, although the building is built well enough that it didn't keep me from sleeping

Very good

Very good

Overall a Great Experience & I would stay again.

I asked for a balcony room got a patio room first floor., when you pulled back curtain the outside screen was ripped bad as if a pet was trying to get in and cobwebs in corner..the furniture looked as if they had for 20+yrs

I chose to stay at this location due to the location it's self as well as the outdoor pool. It was unusually hot during my 3 day stay, high 80's and low it's for two days. I decided to go to the pool and low and behold it was closed. I asked at the front desk why and was told corporate chose to open the pool very few days a year. It is very limited. So.... basically you can see a nice clean pool but not use it. This needs to be clearly stated on their web site. It is not. If you want a pool. Do not stay here.

Breakfast was included and very good. Also the front desk staff membe Aislynne was very accommodating and helpful. She was very attentive to the hotel guests. Air conditioning was hard to regulate in the room

The room amenities were limited— although there was a fridge, it was without a portable microwave. A microwave was available in the hall which was inconvenient. Overall, the staff was friendly and hospitable.

Safe neighborhood, walkable to restaurants

Location Dirty, outdated, overpriced

Dirty, outdated, overpriced

Clean room; easy selfbparking.

Great hotel.

Superb

Exceptional