La Quinta Inn by Wyndham Austin Capitol / Downtown

This property was under construction and very loud! I couldn't sleep, & the hot water wasn't working! Front desk was no assistance!

The building is outdated and it feels and looks rundown in need of an update.

Old hotel that needs much updating and work. They were maintenance personnel sanding, the surfaces of the concrete walkways, which was very loud and it seemed to be right under my room.

This hotel needs someone who cares about presentation. The people that work there are great; friendly, willing to help and are professional. The hotel itself, while under construction is a hot mess. If it wasn't for the friendly staff, I would have eaten the cost of staying and left. Even then, it turns out that the lights in the unit didn't work except for the bathoom sink light. The water ran, was hot, but had nails and screws on the floor, a desk chair that looked like it was a cat's scratching post at one time, The TV wouldn't turn on and none of the outlets worked except for the one in the vanity. The closet had a hole punched in it, and the light from the front door told us there was as gap underneath the door too. There was a huge cricket or roach crawling on the floor, couldn't quite tell, it was so dark in there. The A/C worked extremely well, but c,mon...it felt like I was in a section 8 complex. Whoever is managing that place needs to step up their game because your staff is working hard to provide a service that is seemingly welcoming, but offers little back except over-priced booking and $45 for valet parking. Better to do the garage 2 blocks down, $30 for 24 hours. Way better. That upgrade better be next level because the investment cost to accomplish it won't be cheap.

🔥

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The bathroom shower ceiling had a gaping hole. The room had an odor, maybe mold?

Exceptional

Beanca at the front desk was absolutely amazing and friendly and so helpful with our state to make us feel comfortable The only thing I did not like about the parking is as a guest I would appreciate the option to choose valet parking or no valet parking instead of being forced to pay for valet parking with the threat that my car will be towed at the hotel that I am paying to stay at

staff was very helpful. air was stuffy in the rooms. room was old and almost falling apart. construction and renovations are being done. breakfast was mediocre.

This place is just gross! I got like a dozen emails reminding me that they’re smoke free and tampering was a no - no and all that only for the smoke detector in our room to be ripped out of the wall. The sockets were all loose, hair on the shower wall that was definitely not ours. We couldn’t wait to check out!

My window didn't lock. There was blood on the ceiling of my bathroom. There were no sheets on one of the beds. Felt like a bush tucker trial.

Nothing special, decent location, only food trucks in the area no restaurants so prepare to order delivery.

Property was under renovation and noise was loud starting at 8:30, so we couldn’t sleep in.

Bad

The location The TVs were not working, the bathroom fixtures were not working and there was water around the toilet.

The staff were very helpful The room could have been cleaned before my arrival, the stairwell were desperate for a a terrible state. I had to use them because the lift did not appear to be very safe

Room was alright, pool was dirty, the building as a whole is in neglect.

Good

Dirty and unsafe