Econo Lodge Biltmore

Fast service Clean rooms

Not the nicest place at all but the sheets were clean and the bed was comfortable. Fridge worked. TV worked.

I should have had a clue when I arrived at 5 pm and had to use the after-hours window to check in and could not access the lobby. My room had a musty smell and I was not sure, but looked like there was urine in the toilet bowl. A maid entered my room without knocking to give me a single towel I had not requested. Later on, a man kept knocking on my door and calling for Linda in spite of me telling them to go away, The following morning at 7:30 am a woman kept knocking on my door until I looked out the window. My door had a deadbolt, but did not have a security chain or bolt. I did not feel safe in my room. There was also a lot of noise after hours.

For a few more dollars, you could be in a really nice place (Like the Best Western).

Disappointing

Very nice place very comfortable great amenities I got there they didn't order the rates that you guys gave me instead I had to pay a 20 extra dollar fee. I said this was because I had an ID card that was also addressed in Asheville. I just moved here and I'm waiting to try to get a house only need some more stay for a couple nights. I did not get another room there I instead of did you sleep inside my truck because I didn't want to get charged extra or completely turned down like they were trying to do it first.

Bad people and drug activity

I liked the location of this motel. The price was affordable. The king sized bed was nice. The room was very dirty and you can tell the rooms need some TLC. The lamp next to the bed didn't have an outlet close by so couldn't use it. Bedside table smelled like urine. The water pressure was also very poor.

Actually nothing. But once I checked in..I became very ill. Physically couldnt take trying to pack all my things & leave. Got a tetanus shot just to be on the safe side once I could leave. Again became very ill. For four hours listened to people above us stomp around like baby rhinos until 3am. I went to them personally & asked to be some what light footed.. didnt even mind the blaring music. That didnt work so after ringing the front desk bell for 15+minutes, a very sleepy employee, asked with an attitude what I needed. I explained the people upstairs were gonna stomp a.hole through ceiling, I tried to handle situation but didnt help. I just wanted a refund & would be on my way. She refused & said she would make them stop, an hour later.. still the same.. I finally flipped my shit. Another employee in pj's said I was being disrespectful & walked away from me. After showing my ass again.. please keep in mind I have never complained about service anywhere!! Im the customer that helps calm other customers...I guess the look on face said it all bc very grudgingly they refunded most of my money & I slept in my car at Cookouts til.morning.

Horrible room blood on the sheets big holes in wall bathroom door wouldn’t shut we couldn’t shower well the head had electrical tape around it

I liked it didn't have to go outside to smoke. Rooms that allow that are few and far between. To me it looked like by it being a smoking room the care an time taken to make it presentable was lacking. It could've been cleaner. There was mold on the ceiling and holes in the walls and doors. A rather large bug was killed shortly after getting settled in.

Normally I don't complain but this experience has turned me off of traveling. We have never had such a bad experience. We didn't get a room, seems like they had many people living in the motel. Staff were very rude. We drove back 250 miles to our home. I would recommend staying away from this motel and east Asheville

Never again

Good location HVAC did not work

Great stay all together!

The staff was over the top!

The last stay was different because of some issues with other people and I found that the staff thats here are actually VERY VERY KIND AND UNDERSTANDING!! It was another guest that hadn't told me about the pet policy and I allowed them to come in not knowing about the NO PETS POLICY!! I WAS WRONG IN THINKING IT WAS THE STAFF THAT WERE AT FAULT!

No just no don't do it. Lots of unhoused folks in this area

Lots of unhoused folks in this area

It was very affordable. And the location was wonderful. I will stay again.