La Quinta Inn by Wyndham Amarillo West Medical Center

I didn’t stay there and they refused to refund my money. I made my reservation for a Friday and they booked me on Saturday. Refused to refund my money.

Updated room was nice but no working receptacles at bedside was a problem. Likewise, one bef side reading light was out. Also noted raised edge of new vinyl flooring is a trip hazard. The coffee pot pod holder was missing so couldn’t prepare coffee in the room. Front desk did not have access to replacements. Quality control at this property needs improvement.

It was a nice stay. I would stay there again

Shower head was strong Dirty, felt unsafe, creepy.

It was close to BSA hospital The room was a non-smoker room and smelt like a smoking room. The bed liner was ripped, the floors were dirty, the restroom was dirty the shower looked as if it hasn't been cleaned in a VERY long time. It smelt disgusting in that room. There was some hard metal faucet looking things coming out of the wall, very dangerous if a person fell near them and hit themselves. Specs of paint on the floor, paint on the curtains. The WORST experience. And to add that kids were supposed to stay for free but when I added them it went up $300. I must add to this review that the night staff didnt know anything that I asked, I reserved 2 rooms and they almost didn't have my rooms for me. Awful experience.

Good

We left and drove home within 10 of check in. The location was worrisome. The stairs to our room were rusty and dirty. The laundry room on the way to our room, looking in through the dirty window was just an empty room with major issues with the floor, the pool was could with tattered umbrellas on the tables. Once in the room, it had a musty smell, the ac was not the coolest, the floor needed cleaned, there was a stain on the bedspread, old plumbing sticking out of the wall, small room overall, missing lampshade and light bulb, bathroom was in need of updating as well. This was a waste of money. We just drove the rest of our way home.

Leaking water on floor of bathroom, with water just running in tub. towels were damp. Smelled Iike smoke. No glasses or ice available. Lock was broken on door, paint chipped off on walls.

The two working did not know their butts from a whole in the ground. First told me they rented all the rooms out then they found it. Sent me to the room could not find it. The even was on one side of building and the odds was on the other side. The railing on the 2nd floor was rusted out with a piece of paper taped to it that said do not lean on. That is a law suit waiting to happen when a child falls from the 2nd story. Parking was dark and felt unsafe.

Honestly I’m surprised I was even charged after everything.

Close to the highway. Outdated, No breakfast available. Understaffed. Outside had garbage around the building and looked unkept.

Not enough variety. Not enough room to get food. We ate at Waffle House.

Rooms in bad shape water in shower all of a sudden turns cold or too hot dirty

The shower curtain had mold, no trash can or iron. Some steps were sketchy and I could only get ice in the lobby. No fruit or yougurt for breakfast.

Room was clean bed was comfortable. Breakfast was subpar, outside was dirty some places smelled of urine, felt unsafe, 1st room they had us in had a broken window looked pryed open and locks were broken.

Easy access off the I40 EVERYTHING. Rooms are absolutely filthy. Stains on mattresses, couches and sheets. Floors were sticky and dirty. Shower was dirty. Broken glass all over outside stairs. Sketchy people everywhere.

This is without a doubt the most disappointing La Quinta we’ve ever experienced and we have stayed in La Quinta several times due to their lower pet fee. I am seriously considering ending my Hotels.com account because we feel we cannot trust their services. If they will list this horror they are listing others and how would you know from the pics provided.

Below average condition, Need to fix up a lot , TV/ mini fridge do not work, tables and chair in the room are dusty. No soap / shampoo, have to come down to ask for it. The room is not worth $120/ night .

I was never comfortable and left by 4am. Please spend a night in room 206 if you want to understand my experience

Breakfast was underwhelming. Eggs and breakfast meats ran out really quickly. But otherwise it was functional. It did what it was supposed to do.