Home2 Suites by Hilton San Antonio Riverwalk, TX

Excellent stay! The room was very clean, comfortable, and well-maintained. The complimentary breakfast had a good variety and everything was fresh specially make your own waffles which my son loved . The staff was friendly and helpful, and the location near the River Walk was perfect. Highly recommend and would definitely stay here again!

Great place to stay.

We arrived and was told that they couldn’t break a 100. That tells me that you can only pay with a card. The staff was rude and unfriendly. Will not stay there again if we go back.

The room was clean and presentable. Close to the river walk and outdoor park.

The location was excellent and our room was huge (possibly the largest I've ever had in a hotel) with 2 queen beds as well as a small living area with a sleeper sofa and kitchenette with good-sized refridgerator/freezer. We also had a nice combined view of the pool and Riverwalk. The elevators were quick to arrive and the staff was friendly. The breakfast was rather basic and a bit diasappointing and parking was very expensive.

Very clean rooms great breakfast beautiful pool area. Friendly staff.

We had an amazing time. It was our first time to this city and we would definitely go back

Ok

Poor brakefast and rude staff

Room was clean, staff very helpful, and breakfast was good

Valet needs work - I don't think they are necessarily related to Home2 however they need some customer service training. The saving grace for Valet is the Manager Samuel. Samuel is a great dude! Helped smooth everything over and got the service right

I liked how close it was to the riverwalk and Alamo. It was close to almost everything downtown. The only thing that I really did not like was the bathroom door. The barn yard style doors have no locks and you can see into the bathroom from the side if you’re walking in the room and someone else is in there showering.

Great location. Right off the riverwalk. Close to the tour boats.

Rooms are spacious and very clean. The hotel is right off the river walk and close to restaurants and bars.

We didn't get the room we reserved because it wasn't clean yet. They gave us a different room.

Additionally, we requested a late checkout until 12:00 p.m., but that request was denied. I’ve never had an issue with a late check-out request of one hour at other hotels. The hotel could also benefit from improved cleanliness and overall maintenance. We have stayed at Home2 Suites properties in the past and have consistently had positive experiences, which makes this stay particularly disappointing. Unfortunately, this experience fell well below our expectations, and it is unlikely that we will choose this location again.

The room , location was great. What was terrible was bathroom for wheelchair child. We booked roll in shower. We got small Glass doors stand up shower with 1 grab bar. We did get shower chair. Trying to get him in / out was horrible. I DO NOT recommend for w/c guests. Free breakfast was terrible as well .

We enjoyed our spacious room and being on the Riverwalk was amazing!! However, when we requested towels, no one ever showed up, which was disappointing. But my grandkids enjoyed the variety of breakfast choices. The pool was fun despite it being quite shallow. I would definitely use this hotel again!!

Excellent stay. Staff were friendly. Pool was a bit small and shallow but overall top notch hotel on the riverwalk.

Location, clean and breakfast was very good. Staff was pretty nice as well. Nothing