Extended Stay America Suites Raleigh Midtown

When I saw them, I immediately checked out. The manager refused to refund the money for night I didn’t stay because I didn’t cancel 24 in advance! If I had known of the infestation I never would have booked in the first place!!

Had a small continental breakfast (worst I've ever seen). Had a room with an stove to cook but no utensils (pots, pans, plates, or silverware in cabinets). I've stayed in other hotels with this setup and had these available to use if desired. Dehumidifier in room completely full had to empty it myself. No ice machine on any floor and no ice bucket in room. Although convenient and easy to locate would not stay here again. Staff very friendly.

very poor condition, room was uncomfortable to stay in.

rooms r very clean with cleaned linen n towels, corridors r smelly a bit , in room kitchen , sink, refrigerate maintained well..breakfast is aweful, dont know why they even keep that option, its a sham imo.

Great stay

The bedrooms were disguising period but the worst part was HOW RUDE THE SCREAMING LADIES IN THE FRONT DESK WERE!! I definitely do not recommend this hotel at all hotels.com should stay away from doing business with them!!

The lady’s in the front desk extremely rude, they open our bedroom door while my teenage daughter was getting out of the shower and got angry at her for telling them to get out the room. This place is a definitely NO!

Give me my money back

Room was dirty. Building smelled like marijuana.

I think it was too much chlorine in the sheets or something, but bed was itchy, and hard. Hallways smelled of small animals. Wouldn't stay there again.

Room could use some TLC. Microwave was filthy. Used paintbrush left in bathroom sink. Water drained very slowly in bathroom sink. Couldn’t get in the side door as the key card reader didn’t work. When checking out, the clerk didn’t even ask what room we had been in. I guess you get what you pay for.

The convenience of what I needed for my stay

Roaches

The room was clean and the lady at check-in was nice, but seemed to be indifferent weather we stayed there or not. We had to ask about where vending machines, and ice was since no information was volunteered.

The front dest woman had a very disgusting attitude. She canceled the reservation and said i would be refunded but i still haven't received my money.

Superb

Staff was great

The entire facility is completely run down and in desperate need of renovations

Very good

Front desk was very accommodating and friendly. Beds and pillows were comfortable. Didn't hear noise or roughty neighbors. Rooms looked clean. The rooms could use an update. As well as the kitchenette. Painting would do wonders and maybe new shower heads.