Extended Stay America Select Suites Orlando Southpark

Passable

Very good

Very good

Bad

Staff is respectful

This place is NASTY! I checked out immediately after walking into the room. FILTHY roaches, bed bugs, broken cabinets, dirty stove, disgusting tub, burn holes all over, demanded a full refund and checked out. DO NOT STAY HERE! Run down! Dirty! and NO one cares! Offered a different room! NOPE refund now is what I stated back!

Bad

Exceptional

The bed was clean and firm,just the way I like it. The shower head should have an extension. And should be versatile.

The shower head should have an extension. And should be versatile.

Exceptional

Bad

I will not be staying at this hotel again

Exceptional

I got a good night sleep I mean you had a couple of rowdy people in the hallway loud talking but the air condition was good that the the tub was okay the slip mat in there was kind of bulking up or whatever perking up so they need to check that out but other than that everything was pretty decent. But it's one thing I want to add and put the emphasis on is the customer service at the front desk some of them are ghetto for the most part they're short tempered get upset not understanding that if there's no customers there's no job so you know I'm just saying so I think they need to screen they there are agents better than that front desk agents or whatever you want to call them screen and make sure you hire quality people that like their job like what they're doing and they respect the guests because without the guest there's no job.

The room was mostly clean but the bathroom smelled pretty awful and the showerhead was taped up. Surfaces were generally clean, carpet was disgusting and need a deep clean. The staff were all super friendly and helpful. The front lobby smells like stale fried fish and also needs a deep clean. Overall its good for the price, but plenty of better options in the area if you’re willing to spend a bit more per night.

Not a lot of traffic commotion for first floor. Smoke coming through the bathroom vents, Remote to tv did not work, No shower curtain, No trash can, Roaches crawling through the night, Dirty refrigerator, Dirty hallways, No breakfast

Arrived late evening. First room we got had someone else in it. Second room was ready but sheets were stained, there were no towels or toilet paper, and the back hallway smelled like weed. Cabinet doors were falling off hinges and smoke detector started chirping after an hour of being there. Place felt very unsafe. We packed up and went to another hotel.

The place did not look as advertised staff was on the phone when we walked in on a personal call was very rude didn’t greet us wasn’t polite rooms had roaches no garbage can no shampoo no hand soap curtains were too small. Lots of light was coming in from the parking lot. I would never stay at this hotel again.

WARNING: When booking this property, there's 2 different buildings and when I was looking it up they had separate prices. So make sure you go to the one you booked for. I think one includes continental breakfast but the one I stayed at didn't