Residence Inn by Marriott New York Downtown Manhattan/Financial District

Location great Breakfast nice Better amenities

I went for the knicks parade it was the perfect spot. I was impressed with the hotel and the room exceeded my expectations.

Although we stayed on a higher floor, it was very easy to go out. The elevator came very quickly. The room was clean and spacious.

The staff were consistently friendly and welcoming throughout our stay, which made a positive impression. The breakfast was simple but sufficient to get our day started, and the room was clean and comfortable enough for our needs. Most days, we spent our time exploring the city from morning until evening, returning to the hotel mainly for a good night's rest before heading out again after breakfast. For that purpose, this hotel served us very well. Considering the price, I felt it offered good value and met our expectations. I would definitely consider staying here again on a future trip to New York City.

Location Customer service

The room was very clean. The hotel is in the good location. When I arrived at 9.00 pm the check in wasn't very good. The workers weren't helpful. Their behavior was disrespectful. I paid for a breakfast room but they said no. I showed all my documents to them. My room didn't look like it did on the booking site. I learned next morning they gave me a smaller room. I paid for a bigger room and I stayed in a smaller room. Despite that, their behavior was still so bad. They processed a security deposit of 200 dollars and paid it back 8 days later. This information also wasn't on booking . I will definitely never ever stay there again.

got the job done, room is small but i like that there’s a kitchenette and also free breakfast. i enjoyed my stay and would return. also the price was pretty decent compared to everywhere else i was looking.

Great location, good breakfast, beautiful view from the window Nothing

All staff members were extremely courteous, knowledgeable and helpful. Breakfast was very good with fresh fruit and eggs, and yogurt available as well. Great way to start your day.

Very good

Would stay again

Pleasant

Location 3rd floor lounge area washroom never use , it was so dirty. Despite informing front desk to add my bonvoy number he didn’t added so now have to do whole procedure with Bonvoy.

Exceptional

Phone in room didn’t work. Called front desk from my cell and waited in hold for 12 minutes. Asked for silverware for the room. Brought 2 forks and knives. Not even with a napkin. The guy just handed them to me. Ick.

It was perfect love everything

worst experience ever, nothing but problems with the room since the day we arrived would not recommend and will never stay here again.

Exceptional

Big room with kitchenette . Comfy beds and good location Lifts were slow .

Exceptional