Staybridge Suites Raleigh Durham Airport by IHG

Great service

The hotel had everything we needed for a 3 night stay. It was both clean and convenient. The bathroom was well designed. There was plenty of space for both of us and plenty of outlets. Breakfast had a decent variety of food, and very good yogurt with fresh fruit. Plenty of free parking. My only negative comment is that the designer was aesthetically challenged.

Great

Everything was nice and clean and the room was spacious.

We needed shuttle service

Convenient Beds were comfortable Noise from other guests

I like the staff kindness. The toilet was clogged. The bathroom door was so dirty.

Friendly staff. Nice variety at breakfast. Appreciated the free airport shuttle.

The customer service was excellent . The rooms made me feel like I was at a resort . There maybe needed more towels in the room

I love the hotel and customer services. I would love for the hotel to serve lunch or dinner on weekends or place something out for guest that just want to stay in.

Room was nice Breakfast didn’t have a wide selection but was good.

Noise was not controlled

Nothing

The room was clean, there was ample space, it took a minute for staff to come to the desk for check-in but once they did, they were friendly and helpful. Although we only stayed one night, I will definitely stay again.

For the quality of what the hotel is supposed to be the handyman work wasn't best. The showers didn't drain properly. And they couldve been cleaner

The facilities were extremely clean and customer service was impeccable.

The breakfast was beyond our expectations! The coffee was excellent, and the variety of choices was both high-quality and plentiful. The yogurts, fruits, and cereals were fresh, and the eggs and turkey sausage were perfectly prepared. We couldn’t have asked for a better start to our day! Please extend our appreciation and thanks to the breakfast staff!!! And thanks to the entire hotel staff from the front desk to the maids, everyone one was very friendly and polite! Many thanks for making our stay a pleasant experience!!! A blow dryer would have been a welcome addition, as it’s typically standard in most hotels. The suite was otherwise well-equipped with all the expected amenities, so I was quite surprised to find that there wasn’t one available. Perhaps they are sometimes removed due to theft concerns, but securing them to the wall could be a good solution to ensure guests have access without that risk.

Only disappointment is the Monday morning breakfast. The lady said there were no more eggs and it was about 8:45 am. She started cleaning up at 9 and the sign said breakfast ends at 9:30…so this would be our only disappointment.

It was easy to check in and out and the people working were great. The room was clean and very comfortable!

Leticia at the Counter is a great host, she made our stay feel like home, speaking the language (spanish) and providing great suggestions about the hotel's amenities and restaurants nearby.