Notebook Miami Beach

The location The people who work there

First of all there was a resort fee Room 211 - the shower did not work So they shifted me to 311, the shower worked but AC did not work Had a tough time without AC in the hot Miami

Bad

Exceptional

Everything

Avoid at all costs. Spend extra and go somewhere better. Ignored the reviews and instantly regretted it. Rudest stuff I’ve ever come across. Key cards kept disabling and the lady at the desk shouted “maybe you shouldn’t have it near your phone” I said it’s happened multiple times and she raised her voice and said “no it’s your phone stop putting it by your phone. The first time this happened she said the same thing. Never anyone at the desk. Some members of staff were pleasant. Majority were rude, even when being super polite. Stayed 8 nights and we had to keep going down for toilet paper which they only give you one, no hair dryer, they take your id in order to give you it. Only clean rooms when you go down and request. Room is disgusting, toilet disgusting, wanted a refund when we first came in to check in as the aircon was barely working. The guy at the desk was rude and told Expedia on the phone that the rooms were fine but refused to go up and check. Acted like he was doing us a favor by letting us check a different room on the same floor which was the same. Said we won’t get a refund for sure and told Expedia we need to leave now if we don’t take the room. We asked to see another room on a different floor which wasn’t as hot. All in all, don’t stay here, unwelcoming straight away, rude even when you speak to them with respect. Incompetent and can’t even change a key card without telling you off. 1 roll in a room for 8 nights. 0/5 stars if I could.

The Notebook was nothing like I imagined it to be. When we arrived, we waited for about 5 minutes before the receptionist came down to get us our room. When we finally got to the room, we noticed stains on the sheets. There were no towels in our room, there were dead bugs behind the bed frame, it was hot (no a/c), and there was a grocery bag used for the trash bag. I knew I wouldn’t be comfortable staying there for the night. So, me and my family checked out immediately. I would NOT recommend.

If I could rate this place zero I would gladly do it The manger of the hotel made a commitment that he would refund me, and when booking reached out he didn’t agree to refund, I even have recording of him saying that. Shitty hotel, avoid at all costs!!!! We arrived at 1:00 PM to drop off our luggage, and the man at the front desk didn’t even bother looking up at us. We came back at 11:00 PM to check in and had to wait almost 40 minutes for someone to show up at reception. When a staff member finally arrived, she immediately started making excuses about how they don’t usually do check-ins that late. When I pointed out that Booking.com clearly states that check-in is available 24 hours a day, she reluctantly started the process—which somehow took nearly an hour. And then the real nightmare began. The hotel looks awful from the outside, but unfortunately that’s where the problems start, not where they end. The elevator felt like a scene from a horror movie and only worked about half the time during our stay. The room was absolutely disgusting. There was hair everywhere—on the bathroom floor, stuck to the shower walls, even on the bed. The sheets were yellowish, stained, and smelled terrible. The blinds did absolutely nothing to block the light from outside, the bathroom smelled like mold, and the towels smelled like they had been sitting in a coffin for years. The entire hotel has a creepy, unsettling atmosphere, and throughout our very short stay we were constantly disturbed by loud noises coming from the floor above us. We only stayed because it was already very late at night and we had no realistic alternative. The next morning, we went straight to reception to check out early and request a refund. The front desk employee called the hotel manager, who explicitly told us that as soon as Booking.com sent him an email, he would approve the refund. I was so certain of what he was saying that I even recorded the conversation. But, unsurprisingly, the moment Booking.com actually contacted him, he suddenly changed his mind and refused to approve the refund. This was easily one of the worst hotel experiences I’ve ever had. Dirty, poorly maintained, dishonest, and completely misrepresented online.

Do not stay at this Hotel Bath is worse. Everything is bad at this hotels

I enjoyed the location. The decor is hideous. So much marilyn monore art work for no reason, jim morrison and jimi hendrix.

Disappointing

I didn’t stay it was dirty and the other one was dark Room wasn’t as advertised, not clean

Everything, the staff excellent

Relaxing

I liked nothing about this place other then it was walking distance from the beach This place was freezing cold ice machines don’t work , no clean wash clothes or towels! Front desk super rude! Shower would not get hot if I could give this place a 0 rating I would

No Advance Notice - I was told about this upon my arrival by a hotel employee around 5pm on Friday, May 29, 2026 and that it would be fixed by 11am on Saturday, however it never was. High Priced Hotels as Alternative Options Day of Notice - With several events going on in Miami, finding another hotel without an advanced notice would have cost me hundreds of dollars extra the day / weekend of. Consistent High Temperature in Room - The temperature in the room was 90 degrees and with the Sun and heat from outside the temperature in the room was near 100 as the room captured heat with no ventilation. Uncomfortable for my Events - It became very uncomfortable after showers and I could not stop sweating as I went to festival premiere events and had to cool off in the restrooms at my events with wiping my face, redoing my hair, and re-steaming my clothes. At Night - At Night, I had to sleep with the window on the 1st floor completely open which was unsafe as someone cloud have come in from outside. I also slept with the small refrigerator open hoping it could help but, it didn’t. The ceiling fan in the room did not help and there was no portable fan. Sweating - I also sweated at night and I could not sleep long. The most I slept each night was about 3 to 4 hours as it was so hot. I woke up constantly with sweat on my face.

The location . The cleaning lady came coming in while I was there . They knock once and come right in . And they don’t even have a not disturb sign . They don’t clean the floors or bathrooms. They barely clean anything and change your sheets. And they never returned my 100 deposit. I was there for work and it was the location that was good .

Nothing

Nothing

Room was not what we expected. AC didn't work. WiFi was terrible. Parking was a mess. Hotel had an odor. Hotel looked old and not well kept.