Cadillac Hotel & Beach Club, Autograph Collection

Pool is amazing and so is the beach.

location was good an view was gorgeous we paid for a larger room, it should have been bigger and had a couch area

Beautiful and head security Maria or Marie I hope I have it right she was a great help. Will be back.

Terrible staying they took the deposit from my card and they’re didn’t give it back till now

Overall, the hotel was well maintained, but there were a couple of maintenance issues in our room. The bathroom fan was not working, and the safe had a low battery warning. We reported both issues on the first day, but they were not fixed during our stay. I also wanted to mention the breakfast. We booked a hotel package that included continental breakfast. It included cereals, fruit, yogurt, pastries, cheese, and ham. Hot items, such as eggs, sausages, pancakes, or waffles, were available for an additional charge. The beach and beach service were good, although umbrellas also came at an extra cost.

The room.was comfortable and the large walk in shower/bathroom was so much better than a traditional cramped hotel bathroom.

Just overrated the staff use to go over and beyond

The hotel has a great location right on the beach with nice, very clean swimming pools. The rooms are small with low ceilings looked renovated with new flooring and decor. I didn't like the mini-bar in the rooms, where everything including the coffee maker and glasses is weighted. There's a small sign behind it stating that if you lift anything for 45 seconds, you will be charged for it. I understand alcohol could be an extra charge, but glasses, coffee maker and coffee? Also, on Expedia, it showed two queen beds and a chaise lounge chair, which I liked so I could sit and read instead of sitting on the bed. I was advised that all rooms with two queen beds come without a couch, only rooms with one king-size bed have a couch. Also only two free outdoor beach chairs and towels per room. If you have a family of four, you need to pay for additional items. Umbrellas and beach chair canopies are an extra charge too,plus resort fee $51

Lovely hotel with dual pools (adult and family), close access to beach. Excellent service and good food.

The property was amazing !! Staff was super helpful and the beach area was to die for!! Our view of the ocean from our room was amazing.. they also have 2 beautiful pools and an amazing resturant

Very nice and sweet hotel

The closet door in the room couldn’t open all of the way because it butted up to the main entry door which was a bit frustrating but overall we had a wonderful stay!!

“5 star” yea right I’ll say 3.5! Someone else panties was on my balcony when I arrived in my room, staff was “nice nasty” and over charge for simple stuff, so many misleading things dealing with that hotel. Over priced and not worth it! Fine somewhere else! The door men was amazing though! Love them!

Door battery went out had to wait for someone to change batteries, safe batteries were out, had to wait for maintenance to change those too. Couldn’t eat in lobby tables, or move a chair to accommodate group. Overall terrible experience.

Nice property in the heart of Miami Beach.

We had an amazing stay at this hotel! The staff truly made the experience exceptional. Every single person we encountered was warm, welcoming, professional, and genuinely eager to help. From check-in to check-out, they went above and beyond to make sure we were comfortable and had everything we needed. The hotel itself was beautiful and clean, but it was the outstanding customer service that really stood out. We felt valued and well taken care of throughout our stay. Highly recommend and can’t wait to return!

Someone I was traveling with has allergies and I requested a feather free room. I was also traveling with my puppy and requested the dog amenities because we were celebrating four birthdays, including his and I wanted it to be extra special. Not only wasn’t the room not feather free when we arrived, the guest started having an asthma attack. Took them hours to get to the room and switch out the pillows. Never got the dog amenities. Juan was great with my bags and brought me a refrigerator. My server at Donna Mare was also very good. I don’t remember her name.

This is a beautiful hotel, has changing rooms to change if your leaving later, the room was comfortable, needed a little more cleaning. Loved the 2 outdoor pools, has a small hottub. The coffee shop adjoining the hotel was amazing w good coffee. The staff was super helpful, we enjoyed the complementary bikes.

Very clean with a good positive vibe

Room Was Clean