SpringHill Suites Dallas Lewisville

The staff was friendly and professional. The accommodations were very clean but compact. There is room to sleep but not relax.

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AC was too strong. We could not lower its strength. Terrible! Curtain was broken.

I was very satisfied. Clean and very comfy room. Staff was very helpful and friendly. There were two tournaments in town so they were busy but in spite I felt seen and taken care of. Also, it was convenient to shops , restaurants, and Costco , but I didn’t feel like I was anywhere busy or noisy!

The weekend staff were clueless, unknowlegeable, and lacked the willingness to assist customers with issues. I had pre-paid and they attempted to charge me again saying they got new systems which didn’t show my payment. However, I had my receipt.

Had a great stay! Nice rooms and staff were very friendly and welcoming! Also great location.

Rooms were very clean. Staff was awesome and very friendly. Environment around was totally great. Breakfast was awesome

I recommend for a low-key hotel, with great service, hot standard breakfast, and clean rooms. My family and I rented a car, and decided to stay here due to proximity to DFW airport & because it was in the middle of the many cities (Plano, Frisco, Downtown Dallas, Fort Worth, etc). We also needed a room with a sofa/trundle bed, and most hotels all around Dallas did not offer this at a reasonable price. Staff always said hello and goodbye with a smile, and the breakfast bar had great options, offering so many oatmeal toppings that aren’t usually offered and delicious muffins. Loved how drip coffee was available in the lobby 24/7! The only downside was there was only one working elevator; the other was broken and did not have to wait too long, but hopefully it’ll be fixed soon! If you prioritize being central to downtown Dallas or having a hotel with more amenities and extra bells & whistles, may not be the hotel for you. Overall, I personally would stay here again for a quick trip to the area!!!

I have no complaints

Lots was wrong in our room. Manager said he would credit us even though I was not asking for that. Still no credit. Broken room shade, bathroom door would not close, room charger ports did not work, something seemed wrong with air - would not go under 72

Hotel is renovated and in great shape. Breakfast was decent and several choices. The only inconvenience was that their spectrum cable was not working so not TV besides streaming options. Overall was good for 1 night stay

Clean room

Front desk was great, especially the man up front checking people in during the pm session. I don't remember his name, but he was very personable and attended to our very needs. He also, remembers the guest, which is excepationally great. HE NEEDS A BONUS!!!!!!!

We were traveling with our children and it felt safe, the rooms were ready and clean. Staff were professional.

Good stay nice people

room had plenty of space and super clean. comfy bed. only reason not all stars was that bar closed on the weekend and breakfast not available until 7am. staff was very nice.

Perfection

No lights in room until evening. Large family reunion with children happening in the lobby right in front of the front desk and obstructing easy access to the one elevator that was working. Larry at front desk was helpful with the light situation. Wished the bartender would have stayed at the bar to serve the customers.

A1

Very nice and clean! Only complaint is the elevator was soooooo slow, other than that it was perfect!