SpringHill Suites by Marriott Las Vegas Convention Center

Great breakfast, clean rooms, very friendly and helpful housekeeping staff. Enjoyed our stay!

Very good

It took us a long time to check in. When we asked the staff about where anything was they told us wrong. Everything else was amazing!

Bad

Helpful staff, clean and quiet room.

Recently, I stayed with my family for three nights. We faced multiple issues with the property. shower room door broken and could not lock. This was not corrected after we reported this issue. After our initial night stay, we faced an issue with a clogged toilet, they did not show attention to fix it, in turn we were asked to wait till the maintenance team came to work. After several calls and escalations, we were able to access another room. We did not expect such a facility by Marriott. Overall we were upset with our stay at SpringHill Suites by Marriott Las vegas..

Very good

This is a typical business hotel located away from the Strip. While some of the staff did not seem particularly professional, the breakfast was quite good. The rooftop pool is small, and the view is nothing special, so I wouldn’t recommend expecting much from it. Getting around was somewhat inconvenient, and I found myself doing a lot of walking. For my next visit, I would probably choose a hotel on the Strip for easier access to attractions and transportation.

Very clean rooms

Great hotel! Things are pretty accessible with the help of the LV monorail being close by. Staff very friendly and helpful! Breakfast was also goo!

Clean and comfortable, excellent price. Location is semi questionable

Very disappointing experience from start to finish. I stayed at this hotel last year and had a positive experience, which is why I chose to stay here again. One of the main reasons I booked this hotel was because Booking.com indicated that parking was free. Last year, parking was also free during my stay. However, when I arrived, the front desk employee immediately told me that parking was not free and that I would have to pay for it. When I politely asked why the information on Booking.com was different, she responded aggressively and told me that it was not her problem. This was our first interaction, and it immediately set a negative tone for the stay. The same employee was rude, unfriendly, and unprofessional throughout our interaction. She spoke to us disrespectfully and made us feel unwelcome. What made the situation even more unpleasant was that while she was speaking to us, food was literally falling out of her mouth. During our stay, we were extremely busy preparing for our wedding. A housekeeper came to our room, and I politely asked her to come back later. Instead of responding professionally, she simply stood there staring at me. I repeated my request and closed the door. After that, nobody ever returned to clean our room, even though we later confirmed with the front desk that housekeeping should come back. There were also maintenance issues in the room, including a leaking faucet. The worst part happened after we checked out. We received a notice that we had been charged an additional $570 smoking fee, even though neither of us smoked in the room. I immediately sent an email but never received a response. We then called the hotel and asked why we were being charged. The employee told us that the manager had decided to charge us, but she could not explain why and could not provide any evidence. When we asked how they determined that we had smoked when we absolutely did not, she simply said that it was the manager’s decision.

Superb

Room was clean, the stag was really welcoming and helpful, the breakfast was really good. I liked the parking felt safe.

Our stay was great! Room was clean and spacious. We went up to the roof to watch the kids swim and called and asked for the fireplace to be turned on. Nobody ever came to turn it on. That a bit of a disappointment.

Away from noises! Simple but clean.

We were not made aware that we were going to be charged every time you leave and comeback to the parking in the hotel.

El hotel esta bien acogedor las habitaciones tienen buena limpieza y esta muy bonito

Parking was easy but there is a daily fee. We had to ask for a new room because beds and towels had some hairs on them, and also the fridge was not working. New room was clean enough and had working fridge. Did not check out the pool area. Breakfast options were standard nothing special.

We have no problems with the stay. Staff did their job well. Nice rooms for a good price.