Houston Inn and Suites

Nothing

Exceptional

Convenient location just off the highway, but the neighborhood is a bit sketchy.

Poor

Good

Exceptional

Terrible smell do not book in this hotel for the price they have is not worth it especially for family you wont sleep at all from that smell. And the ac had a loud noise all the time. The staff was terrible from the start they do not accept card payment or tap to pay is cash only, i had to go find ATM at 12am in midnight because they did not accept card.

Exceptional

Exceptional

Exceptional

It was clean quiet and cozy. Na

The bed sheets smelled of bleach-so they appeared clean. The carpet seemed fairly new and not stained. There was a fenced in locked parking. Not being familiar with Houston, I had no idea about this location. The TV worked well. This property is SHABBY to say the least! The door had only the doorknob lock-no safety chain. The sink had no stopper, as well as the bathtub! The tub did appear to be clean, but I wouldn't bathe in there. The walls and ceiling were COVERED with stains. Not being familiar with Houston, I had no idea this was a homeless area. If it had not been so late on a Saturday night, I would have gone to a known hotel. Please do not send anyone else there. I chose this location because it appeared to be close to the church I was going to...but it was not, Also, there was an open space by the window...not covered, The woman that checked me in, was very rude. However, the woman the next day was much friendlier.

Exceptional

Bathroom sink water pressure was extremely low.

Friendly and courteous front desk staff. Clean and quiet premises. Bathroom sink water pressure was extremely low.

Good