Holiday Inn Houston Downtown by IHG

Great staff, clean room, and amazing staff!

This was my second stay there. It’s walking distance from Toyota Center and they have a shuttle that will drop you off and pick you up from events

I like the breakfast. Also, the rooms is so clear

Good

The room was fine and the shuttle service was great!! Just the lobby smelled like a Home Depot and looked like one as well Im sure it will be ok once its done!

Poorly done renovation in guessing some newer looking fixtures attached to old decaying ones. Ice machine on even floors of course I’m on level 3 go to 2 machines out of service, television didn’t work. $30 on site parking dumpy parking lot that’s not really connected to property. There for one night only so just went to sleep and checked out in the AM

Very good

Check in took like two hours, they should’ve anticipated that a lot of guests were expected because of the Workd Cup and have more staff

Exceptional

We like the location and price point of this hotel when we just need an overnight stay in downtown Houston. Great location to Downtown and Midtown. Unfortunately there have some major renovation going right now that would be have nice to know ahead of time. Still a decent hotel.

Very good

the property was not as clean as I would have expected, however the room was nice. The biggest turn off was the paying for parking when you are already staying there. I won't be staying again for that reason alone. There are other hotels in the same area that do not charge.

The staff was nice. The beds were comfortable.and the room was clean. Kind of needs to be remodeled. Offer snacks and drinks in the lobby or anywhere on the property

Room was updated and clean. Beds very comfortable. Staff amazing. The only issue was the washer and dryers. Machines kept taking the money. I did receive a refund twice for it. Otherwise, great location. Will visit again.

Very nice and clean hotel.

Great location and helpful staff.

The system was down!

Very good

Location, bed was comfortable and staff were great Under construction, dirty, load and brown water came out shower

This property was gross. Over priced for a cheer competition where my daughter ended up with bed bugs. They ran out of blankets and had no means of keeping our luggage although we had a late flight and early check out. We asked to check out a bit later and that was also denied. Called corporate and they did nothing for us. I guess I can say it’s expected from a Holiday Inn. First and last time I stay in one.