InTown Suites Extended Stay Fort Myers

The place was very nice because I was a clean room good stuff and I always wanna be very very positive. Everything was very clean and it was a good story. It was nice thank you so much.

The floor carpet have a really bad odor!

Very clean amd quiet

Room was old and outdated

Amazing and the ladies up front at the desk are absolutely tops! Great service. Those girls need a raise hint hint

Nothing in the kitchen

This place was not at all what I was expecting. My travel was work related. I booked and reserved a king suite. Upon arrival, I was informed the room was not available, not even a queen suite was available. Only room available was a double full room. No amenities provided, not even toilet paper other than one roll when you first check in. I was informed that I can wash my own towels if needed! I have stayed in several hotels including extended stay hotels and this is by far the worst experience I have had with booking and staying in one. Most others will supply minimum kitchenware upon request. This one did not. This hotel should include these facts within their website during booking in clear print for customers to easily see, not in small print listed in the same area as "decorative items". I will not be staying here again.

I reported the issue to the front desk the next day, but was told this was “normal” and that the AC does not work in cold weather. When I tried to check out early and request a refund, it was denied. I was there for work and did not expect luxury, but basic amenities like hot water and a functioning AC are essential. I do not recommend this property.

Staff difficult when I requested that the room was moldy and musty...... lots of rodent droppings unclean room and non functioning refrigerator

The room was clean

Terrible

The general manager James was very nasty tried to make me leave for a balance of 18 cents after he didn’t charge my card at 11am like I signed up for than told me I couldn’t stay Saturday he removed my reservation very unprofessional

No kitchen supply, no staff at front desk after 6, no cleaning service daily and there are cockroaches

No kitchenware to cook. If you plan on using the kitchen bring your own with you no plates knives skillets 0 nothing at all. Could not get any hot water in the morning. If you like Cold showers this is the place for you abandon cars in the parking lot not to mention the unfavorable crowd you have to go thru to get inside. Horrible experience don’t stay here

Closed, no checkin, rude security

There is no water pressure or hot water at this hotel. We stayed for a week and only ever got between cool to luke warm water and that only came out of the shower at barely more than a drizzle. The walls are very thin so you hear everything. No dogs allowed except service animals, yet we saw plenty of dogs at the property (with the way the dogs acted they were not service animals). The room does have a stovetop, which is nice, but where the smoke goes up under the microwave is rarely or never cleaned. And during our stay, someone walked into our room to test the smoke alarm. I’m not sure why that isn’t done when there are no guests in the room. I was half asleep in bed so that was a nice surprise. We also had two rooms for the week booked in advance, yet one wasn’t available when we arrived to check in so we had to upgrade. The upgrade was not an upgrade other than a price difference, and only got a deposit back for one room.

No water pressure…

Nothing

Indeed a terrible place. Ran down furniture, smells like weed. Questionable characters in and out, 24/7.

Appliances worked but were in very rough condition. No hot water at times. Maybe due to being in 3rd floor