Embassy Suites by Hilton Fort Myers Estero

All was well with the hotel besides an elderly member of the staff trying to kick me and my friends out at all times. Upon arrival, this woman harassed and belittled me and my friends (all over 18 and attending college) for being under 21 on hotel property. She claimed under policy that we all needed to be 21 to stay in the hotel, and literally body-blocked my friends from entering while saying that the exception her manager made for me to stay in the room I paid for (which could sleep up to 6 guests) would not be valid for the others. Hilton didn't have anything on Expedia (where I booked the room), that said I had to be 21 to check into my room, and I drove two and a half hours from where I live to stay there. The woman at the desk repeatedly told me that if it weren't for her manager, me and my friends would be walking out and going home. Me and my friends were constantly afraid and uncomfortable at the idea of her being around us while we try using any hotel amenities, or trying to plant a noise complaint to get us kicked out, etc. Luckily we made good use of a side entrance to have as little interaction with the woman at the desk as possible, however, we did not pay good money to stay in a jail hiding from the warden. The manager previously mentioned was very nice and accommodating. He thwarted multiple of the woman's attempts to have us removed. Unfortunately the woman giving us a hard time during my stay intentionally withheld her name from us.

Our stay was very pleasant, staff was friendly and helpful, Carlos in particular made sure we were always all set. Room was clean & comfortable. Breakfast was exceptional!

Fantastic time!

A

The Embassy Suites was very nice and a beautiful hotel.

En general muy bueno

It was great!!

Excellent. One of the best stays ever.

My wife and I were in 1 room and another couple that went with us had their own room and when they were ready for bed last night they had ants crawling in the bed and they called the front desk to inform them about it and they had to be moved to a different room which was really an inconvenience since it was late at night. My wife said that when we checked into our room she could smell bug spray inside the room so I don’t know if they’re having an ant problem or not but I think they need to have an exterminator come in and spray their rooms. Other than that everything was fine including the cooked to order breakfast and the nightly evening reception. We usually stay here at least a couple of times a year because we like staying here but they’re going to have to get the ant issue resolved. My wife and I stayed in Room 724 and the couple that were with us stayed in Room 703 that had the ant problem.

Exceptional

Superb

Easy area ,clean,

Dirty carpets and overall smell. Overpriced for property.

Must

The free breakfast was great. The room was nice, bigger than I expected. The pool area needs a refresher pool looks a little dingy. Overall a nice hotel for the price. I would stay again and I’d recommended staying there if you’re visiting the area.

The free breakfast is fabulous with omelet made as desired. It was clean, comfortable, and they were very pet friendly. Na

Great Hotel. Room was big, clean and comfortable. Everything (AC, fridge, bathroom, etc.) worked great. Overall facility was clean and nice. And they give you a free beer!

We selected this place because it was a mile and a half from our in-laws place in Estero. We were surprised how great the breakfast was especially the omelette station that doesn’t cost extra. No issues whatsoever. The pool and hot tub were fantastic and a nice addition to our vacation. We would definitely stay here again - highly recommend. 👍👍

It was the best hotel around staff was great

The breakfast menu was great. The AC in the room was not the strongest - it got a little warm at night.