Tru by Hilton Fort Lauderdale Downtown

Breakfast was good, the wait for pancakes , one by one by one, caused quite a delay as well as the ONLY 2 waffle makers added the agony of waiting over 10 minutes. Grits, oatmeal and cereal were great 👍. In all if there is not an event going on the breakfast lines would be tolerable.

Overall nice and friendly staff. Only complaint was our room had no hot water to shower.

Good

Awesome stay! Staff is very frienfdly and fun! Helpful

Exceptional

Very clean and staff was very nice

The room was clean, downstairs staff were friendly and helpful. The free breakfast was adequate. The pool area was nice and the gym was excellent for a little work out during my short stay. It's close to restaurants, coffee shops and all other needed places on vacation. We will definitely use this hotel again for our next trip to Fort Lauderdale. Also walking distance to the Brightline station which is super convenient.

Rude staff, dirty room, sold expired chips, did not care about our experience, homeless people camping out a block away, area not safe... would NEVER recommend or stay again-- shame on Hilton!

The breakfast was included. Coffee and juices were great! The food quality was kind of poor. Best thing I had was the bagel and the oatmeal. We had an issue with our shower head and they sent someone to fix it right away which was great. The maintenance man was super sweet. The air conditioning at this hotel is kind of outdated. I enjoyed my stay as best as I can. Staff was friendly and accommodating. So 50/50 for me. I still enjoyed my stay with my husband but wished there was some things that could of been different.

Great location

Front desk personnel were exceptional. Only complaint was we thought hallways needed vacuuming. Very nice stay

Good price excellent breakfast and good service and great hotel !!

Easy access to interstate 75 Downtown area surrounding the property

Good hotel

Staff was incredibly friendly!

Exceptional

The room is sparse. There’s an ice machine but no cups whatsoever in the room. It was clean but for a handicap room it had a bathtub? Breakfast was decent but for the price I’d stay elsewhere.

Paying for parking on-site is wild.

Exceptional

I booked for 2 nights but end up staying 1 night. They charged me for 2 nights, charged me for parking 2 nights as well and after a week I didn’t get my refund back. Not even my deposit. When I’m calling to the hotel , the front desk personnel tells me that I have to send an email to the accounting department about this!! Like the mistake was made by the hotel staff and expect me to send an email??