Cambria Hotel Ft Lauderdale, Airport South & Cruise Port

I had a truly disappointing experience at this hotel. I waited two and a half hours for their driver, who never picked me up and even shouted that I should be looking for him. The receptionist had no clue what was going on, and when I requested a refund, they refused, citing policy—even though the service was terrible. At checkout, I arranged a shuttle to the airport, but it never arrived, forcing me to spend extra on both a taxi and an Uber. When I addressed all these issues, the manager simply said, “I’m sorry,” with no resolution. I would not recommend this hotel.

It was great! The room was very comfortable and the AC worked really well.

PROPERTY WAS NICE AND CLEAN. ROOM WAS SPACIOUS. JUST WISHED THE REFRIGERATOR WAS LARGER

It was convenient, quiet and clean.

Horrible customer service

Nothing I would give a better rating but the fact that these people are rude mean not friendly and the worse customer service my recommendation is don’t stay here there are several others on the same strip. The general manager was the only nice person and was definitely disappointed in his staff and the facility

Superb

I booked in a package. My stay was ok. I mainly didn't like the charges for package receipt, as a person who really needs

The way the breakfast/ bar was set up didn't make any sense either the time it was open was not accommodating towards guests at all. Pool is outdoors and only open 8a to 8p be really nice for a lot of ppl if it was open till 10p. Most hotels I've stayed at have coffee and tea available all day for guests this hotel only has it during breakfast hours. Cheap is what several things scream about this property and well I understand you get what you pay for but whoever is in charge could upgrade the small things to accommodate a little more.

Honestly the overnight on Friday 6/5/2026 concierge at the desk and the concierge early Saturday morning 6/6/2026. Professional, friendly and appeared to like their job and tried to correct the inconvenience from the staff that checked us in. I called to let them know we would be a late arriving because we were driving from South Carolina.We arrived 6/5/2026 the front desk concierge was sitting in the chair balled up with her leg up in the chair customer skills..... none. We were assigned to a room 210 we went to view the room first, we returned to the desk to let them know the room reeked of smoke and we couldn't stay in the room. Attitude, the other concierge who was at the desk with the young lady that checked us in went upstairs I guess to see if the room smelled like smoke. I assumed because she just looked at us and walked away and returned and assigned us to another room 220. We still weren't pleased with the service I asked her did she go and smell the room 210 no response. We were handed the key card and only said she put us in 220. I left to spend some time with my mom and my husband left to spend time with his brothers. I returned back between 1130pm and 1145pm. I was locked out of the room I returned to the lobby and the overnight concierge apologized the ones that checked us in did not do it correctly we were still in 210 and she didn't know who was in 220 and only had us for one night I explained to her what happened upon checking in she apologized and offered 10% off for the night and reassigned different key cards. The next morning I went to the lobby the morning concierge very friendly like the overnight young lady, I needed a new set of towels she pulled up the room and noticed it still said we were checking out that morning she fixed it and reassigned new keys again because when we would have returned from going out we would be locked out again.

Location Front desk staff only spoke when checking in. Stayed for 3 nights. Didn’t speak after that on the many times we went in and out even after we spoke to them. If they have meals they need to let the customers know

This hotel was super clean, great room and so close to the airport!

Good hotel for a quick stay, pre or post cruise.

Exceptional

Superb

Quick to airport or port whether driving or uber.

We stayed for two nights before our cruise, and the location was perfect. We loved our room and the staff was wonderful.

Left too early to know. Room and furniture was very beat up.

Very good

Exceptional