SpringHill Suites by Marriott Florence
About SpringHill Suites by Marriott Florence
SpringHill Suites Florence is offering accommodations in Florence. The property has a 24-hour front desk and a business center for guests. At the hotel, the rooms come with a closet and a flat-screen TV. The rooms include a private bathroom with a bath or shower, free toiletries and a hairdryer. All rooms will provide guests with a desk and a coffee machine. Guests at SpringHill Suites Florence can enjoy a continental or a gluten-free breakfast. The accommodation offers 3-star accommodations with an indoor pool and terrace. Florence Regional Airport is 6.2 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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The hotel was very clean
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The front desk night shift did not have a pleasant attitude when we requested extra towels.
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Disappointing
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Exceptional
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Location The room on first floor near maintenance smell terrible the housekeeping came right in the chk in was good and accommodating the next morning all staff gathered in hallway and and gossip going on did not even come to front desk to help
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Location was good One reason we stayed here was because website advertised pool and spa. Spa was removed 2 years ago without updating itself. Pool was dirty and had slimy feeling on floor. All in all not what was expected of a Marriot Bonvoy chain hotel. Room insulation poor hearing door slamming all night. Broken bathtub, etc. Room setup was nice but rundown. Enough said.
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Superb
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My only complaint was that the sink was stopped up at the mini bar refrigerator area. The refrigerator wasn’t level so whenever I put water in it, it would tip forward. You can definitely tell that that hotel hasn’t been renovated in awhile. Unfortunately, I was roomed right next to the elevator in 411 in the elevator is extremely loud. The air conditioner was also loud, but it worked really really well to keep the room pulled off, which I was grateful for. Overall, it was a really good stay again. I’ve stayed there before and will continue to stay there.
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Cleanliness N/A
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The breakfast was amazing as well as the staff Big ups to Crystal at the front desk so very pleasant The tubs were very dirty and slippery which confirms the tubs are not being cleaned properly and the swimming pool was not open work is why I chose Spring Hill
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Exceptional
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A lot of the things that the hotel need to be updated such as the bathroom. There was a really strong bleach smell in both of the rooms that we had. This smell did not go away
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Good
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The stay was ok overall. I booked a double bed but was told only kings were left when I arrived and was told that it was due going through Expedia. Then I was given a room key to an occupied room, which I found out after walking in on the guests. The staff did the best that they could and apologized.
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Had a wonderful stay! The staff went above and beyond to make us feel at home, especially at the front desk. Our room was immaculate, spacious, and the bed was incredibly comfortable. Highly recommend this hotel to anyone visiting the area!"
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Rooms wer nice and location was perfect for our needs. Breakfast was not up to the standard we expected.
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My tub kept a puddle of water that never drained out. They gave me points for the inconvience we went through but that really shluld have beendone better and honestly i would never stay there again
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Breakfast was not up to the standard we expected.
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The staff at the desk was not customer friendly.
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Location, cleanliness, value
