Hyatt Place Durham Southpoint

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Great front desk help. Very nice people.

I want free chocolate chips once I check-in similar to Marriott.

Clean room and great Breakfast. Great location mall just up the road.

Exceptional

Our room was spacious and exceptionally clean. Breakfast included a wide variety of hot and cold items including fresh fruit that were delicious. I would not hesitate to stay here again.

Exceptional

Good place to stay, the breakfast was great.

Nice comfortable rooms that were very clean Plastic plates for breakfast and a lot of processed food. More healthier breakfast options would be nice

The hotel is clean and the staff is friendly and helpful until you leave. I happed to leave something in our room when we left and it was impossible to get someone to help me. It seems only housekeeping is allowed to look in the lost and found box. I left messages and couldn’t get a call back.

Best breakfast buffet I've seen at places that offer free breakfast. My new favorite place to book.

Superb

Unfortunately, my stay was very disappointing. Upon getting into bed late at night, I discovered a bug in the bedding, which immediately made me uncomfortable about the cleanliness of the room. I brought the issue to the hotel’s attention, but there was little effort made to accommodate the situation or provide a satisfactory resolution. As a traveler, cleanliness and peace of mind are extremely important, and this experience fell well below expectations. I ultimately chose to leave and book another hotel because I no longer felt comfortable staying in the room. I hope management takes this feedback seriously and improves their inspection and housekeeping procedures for future guests.

Exceptional

Every thing was fine. Breakfast is always good.

Superb

The location was convenient to shopping, food and Duke University Hospital. The front desk staff were all very helpful and friendly!

Exceptional

I have zero complaints! Everything was great.

Great location. Nice staff. Great breakfast.