Hampton Inn & Suites Greenville/Spartanburg I-85, SC

The breakfast was very good.

Clean room and friendly staff

I booked a double room and was given a king room but otherwise we had no issues.

Good

We appreciated the cleanliness of the facilities as well as the ample community seating areas.

Clean room and great breakfast!! Friendly staff!!

Exceptional

Very clean

Very clean, convenient location, and friendly staff.

Exceptional

Very clean room , very helpful staff, & breakfast was always great!

Great water pressure in shower, breakfast was presented well, staff took good care of us

The staff was nowhere to be found.

Did not enjoy the already prepared egg options. Most everything else was okay. It would be better with freshly made scrambled eggs

Exceptional

Nope

This was an ideal stay. The location was excellent and convenient to the interstate, but not noisy. The breakfast was excellent- lots of options and the fitness center was well-equipped. The room was clean and the staff was friendly. Hassle-free check-in and out.

Nothing

Despite speaking with the staff the day prior to my arrival to confirm our reservation, we showed up and were told (1) we were at the wrong hotel which was not the case, (2) then told they didn't have our reservation and were fully booked, (3) then were told it was because we used Expedia rather than booked directly, (4) then were told it was because we didn't check-in through the mobile app. It was a complete disaster. During this experience at the front desk, we also overheard their phone conversation with a checked-in guest telling them we don't know how you got the room with the king bed but "you are going to have to move out". They also couldn't give us our key cards and had to walk us to the room to drop off our bags. The hotel itself was nice and comfortable but the front desk staff were terrible.

Exceptional