Hyatt Place Columbia/Downtown/The Vista

Thank you to take care of us

Exceptional

The room size and the check in The location of my room was noise and by the street also bed was noise .Also the parking of your vehicle is 20.00 a day that is crazy when you parking your own car I will not be coming back here

Coean and friendly staff

Breakfast was great!

Breakfast was great! Jeremy was helpful with suggestions for local restaurants/nightlife!

I booked this room for someone and received great feedback.

The room got dark. The beds were comfortable. The breakfast was not refilled in a timely manner. There were not enough washcloths. Room had not been properly cleaned. Old dirty sheets were on the pull out sofa. No microwave in the room.

Exceptional

There is a mandatory $20 parking fee - not an issue, but the parking situation is awful. We paid the fee, but there was no attendant to give us the card for the garage. The person at the desk told us not to worry about it, just give them our room number and they’d mark us down for when we came back later that day after checking in. When we got back, there were no available parking spaces and we couldn’t get into the overflow garage because we didn’t have the ticket from the valet/parking attendant being absent earlier in the day. I waited in the car behind a couple other of vehicles for valet to come and get us situated. After several minutes with no movement, I went inside to the front desk and told them about the situation. They said valet had stepped out and they didn’t know when they’d be back. I explained that I was stuck with my three toddlers in the car and could t park because they hadn’t given me a ticket when I paid earlier. At this point there was a line of 7-8 cars behind me with no one able to park or get into their room because of the situation. The one staff member at the front desk was clearly overwhelmed and unable to help us. Valet finally showed up and we were able to get parked around 45 minutes after getting there, which is an eternity with young kids in tow. Overall, the hotel was great, but the parking situation truly spoiled the stay.

While eating breakfast the bathrooms smelt horrible

Parking sucked Why pay for parking when you rent the room No Good

Clean, modern and comfortable beds! Great staff. Convenient location and lots of on site secure parking! Breakfast was great too! Highly recommend staying here.

This hotel is in downtown Columbia. Hotel was somewhat dated in comparison to other locations in other states. Staff was extremely friendly and readily available for all questions.

Great

Very clean and location was excellent! Would definitely recommend if you’re looking for a clean, comfortable place to stay.

Everything was really good, except the swimming pool. It had a lot of “stuff” floating all over the top.

It was as expected

Great location for good dining in area. No restaurant on site. No room service. Housekeeping left a lot to be desired. Had to ask for trash to be removed and to get clean towels. We were last room in their schedule and they rarely got to us. They charged me for valet parking every day. I self parked.

Passable