Hilton Charlotte Uptown

Hotel was great and room was very nice. But there was a door that swung into the bathroom that caused a maneuvering problem inside the bathroom. Parking was expensive, and I had to wait 20 minutes to retrieve my car at 6:30 am Sunday morning. Overall, I liked the hotel and my room.

The hotel was absolutely beautiful and our room was spotless. We loved the premium lounge and the food was great. The staff was extremely friendly and always willing to help. I would highly recommend this hotel.

All good

Clean room, walkable location, great spot for concert nights!

It was OK If you park yourself, you have to pay or if you get valet parking

Excellent staff Awesome

The staff was accommodating and friendly. Every single staff member greeted us with a smile and willingness to help. Rooms were clean and adequate. I found the bed very hard and had a tough time sleeping. I woke up with little sleep and many aches. My husband thought the bed was ok. There aren't many amenities. They push you to go to the YMCA. We ordered room service breakfast and it arrived in a bag. No table, plates, or real utensils. My husband tried buttering his bread (they don't give you toast at breakfast) and his plastic knife broke and since he had to eat out of a plastic container in his lap, the bread fell on the floor. We've stayed here a few times and it has been ok, but we'll probably stay at the Westin or JW Marriott next time due to the hard beds and plastic room service containers.

My room was hot .

Toilet was continuously running and neighbor was yelling and playing TV loud. Staff however, was AMAZING!!

last floor is not good

Exceptional

Great location

Exceptional

Passable

Staff was very helpful and friendly.

Exceptional

Valet service great. Bellman storing our luggage so helpful. Staff at breakfast super welcoming and fast . Checkin and out quick and easy. Location great for walking to stadium and restaurants The small pancakes at breakfast were chewy.

Room was nice. Breakfast was a bit expensive, but my wife enjoyed it. Location is convenient. Food prices were high. Mattress was lumpy. No free parking. I get it's in a city, and I didnt read the details well enough. I live in Charleston, SC and typically I do not visit establishments that do not provide parking. I will read details more closely and avoid hotels such as this in the future.

The view NA

Friendly and clean place perfect spot for all things walking distance downtown.