Courtyard by Marriott Charlotte Steele Creek

The water didn’t get very hot. Once arriving, the

Good

The environment, cleanliness and staff amazing

$10 to park and no breakfast !!!

Great hotel. Only thing I didn’t like was paying for parking at a franchise that I’ve stayed at before and they don’t charge for parking. I could see if it was downtown. But why charge the people staying $10 a night when you’re making tons of money and 1 night of people staying almost pays for a month of security. Uncalled for

It doesn’t seem like any of the hotels nowadays check the maintenance of the rooms before booking them. I shouldn’t have to call the front desk about a sink backing up. They supposedly clean the rooms daily which means that they whoever cleans should know there’s a drain problem. These type mishaps are extremely annoying to say the least. Also, how about leaving more than just (2) towels in a room of (2) people. I’m a large man and need more than just one towel. Correct these type problems and patrons would have a much better experience at your hotels. I loved the gym. Clean, well maintained equipment.

Exceptional

Disappointing

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Exceptional

Good

Great place to stay, staff was friendly

Spacious suite, comfortable beds, clean & well maintained

Decent location. Staff booked my room to another guest before I checked out. They were walking in while I was walking out. 10 mins sooner they would’ve come in while I was showering and dressing. Not good! …

Superb

Parking layout could be improved.

Room def could have cleaned especially the the bathroom shower

horrible customer service

Exceptional

I didn't eat breakfast, the room was very clean and the hotel was very nice.