Suburban Studios Cary – RDU Airport

Very good

Room wasn’t clean. Neither were the sheets, pillows, or towels. Hotel came with a full kitchen, but absolutely nothing to cook with.

Passable

The carpet was multiple colors of stains and decay, there were cobwebs everywhere a dead roach was on the floor and it smelled like a very spraying of cheap air spray.

The name of the hotel is deceiving. It is a “extended stay” hotel, so there are no amenities. The rooms are minimally furnished, bed was nice but 2 small pillows and no bed spread (when I asked for extra pillows, my request was denied), I saw a couple of roaches in the bathroom, old and smelly carpets and hallways….and stained walls. The property is not well maintained, but the room is tolerable.

Bad

I did not stay due to no elevator and I saw multiple units with window fans.

The room has carpet that’s dirty , kitchen is the worst of the worst! THIS PLACE NEEDS NEW OWNERSHIP !

Bad

I have already filled out a survey but I will say again, this hotel was terrible. I have nothing good to say about it. The room we were assigned was filthy, not ready for habitation. And we are not terribly picky people. Dust, dirt, reeked of pot.

The shower curtain in the bathroom had mold all over it and the tub would not stop leaking. The fan in the bathroom did not work. Just made a odd humming noise. The bed had no blanket, only a thin sheet and a decorative cover. The pillows were almost flat and they were only two so each person got one is no vending or ice machine on property but nothing to use to cook with no utensils. No pans, no cups. No plates at all. There was paint all over the floor that gave the appearance of being very dirty. Most of the walls were halfway painted. The bathroom door did not shut all the way. The lock for the inside of the room was broken and hanging off and when I was getting ready to leave the front desk clerk came to my room at 10:40 to ask me if I was leaving or extending my stay.

I walked in to my "non-smoking" room the first time. This was after the ADA VERY unfriendly having to go up half a flight of stairs to get to the steps to go downstairs to my first floor room. The hallway reeked. Entering my room, the stench of cigar/weed smoke hit me. I was too exhausted to go stand and wait for the manager to show up. I was able to get to the manager the next day to be told that not only were they working on the wi-fi, which never worked my whole stay, but they were fully booked and I could check out and lose the rest of my payment, and go find somewhere else to stay, or suck it up. I got candles. The roaches and spiders were fun. The broken lamps, trash everywhere, sagging ceilings, a rusted microwave and holes in the walls. I think someone may have cleaned the carpet in the hallway in 1979. The security door was broken, so anyone could walk in the back door. They had obviously ordered some materials to replace stuff inside, which they promptly left in the parking lot. In the rain. To rot.

Nothing Grossest hotel ever. Entire place rinks of dogs & dog piss. No cable. No blankets. No toilet paper. Poop was left in the toilet. Absolutely disgusting. Need to shut this hotel down

Superb

We got upgrades to a newly remodeled room, but im not sure how "new" it was, there was mold in the bathroom. The Tv remote doesn't work except to turn it off or on. Other than that it was spacious so that was nice. It was fine for what we needed it for but definitely not the best place I've stayed in.

It was dirty and smell like smoke

Room floor was dirty, smelled awful and was infested with roaches.

The room was stuffy, no clean air. The maintenance of everything was horrible. It was scary to walk without shoes.

Reception desk with sign stating no on-premise assistance between 11:00 pm and 8:00 am.Place chosen for proximity to venue. Check in took so long, we were running late for our event. We took the card keys and went to our event without going to the room. Returned after 11:00 pm to find the room uninhabitable. Despite the 12"×4" strip of ripped up carpet, the mini kitchen cabinet doors hanging diagonally and the gaping drywall absent in the bathroom, the real concern was the bed/bedding. Or lack of it as there was only a sheet set and one pillow on the queen bed. The bottom center of the sheets had a large spill stain. Pulling the top sheet back revealed addition brown stains of various shades and sizes. Further inspection showed evidence of bed bugs (poop). Photos taken along the way. Needless to say, we did not stay. Forced to drive home since we had wasted money here...and there was no one to assist. 1 star was too generous. Go anywhere else. Beware!

The room was clean. That's about it. The hallway was filthy, didn't look like it has been vacuumed lately at all. Noisy and smelly, not pleasant. Paid in advance - but still had to leave a deposit? Never heard of such a thing! Only a sheet and a thin bedcover, had to request a blanket for my bride. No elevator, and my bride had to walk upstairs with her disability. It was our wedding night, I requested extra pillows in advance, as well as extra towels, and received neither, I had to go to the front desk and request them again; toilet seat broken; the heat was not on, the room was cold, and took a while to warm up; television remote control was difficult to operate; no hangers in the closet; no pots, pans, plates, glasses or flatware; no plastic cups,; no ice machine; broken toilet paper holder and only half a roll of toilet paper; killed a cockroach; unable to run a bath, so stopper in tub; etc. My bride was quite unhappy. It did NOT meet our expectations in any way.