SpringHill Suites by Marriott Chicago Southwest at Burr Ridge/Hinsdale

The breakfast was good My room had mold in the ceiling of the bathroom. Housekeeping does not clean the room well at all!

did not like that I found hair in the shower, and there were not enough towels. I called the front desk to ask for more towels for my children, and they told me they would send them right away, but more than an hour passed and nothing arrived. I called again, and they told me I had to go pick them up at the front desk. I definitely will not return to this hotel. The rooms are cleaned every two days, one of the pillows did not have a pillowcase, and our experience was not good.

The hotel exhibited a tranquil atmosphere. The comforter in the room exhibited signs of wear and had a somewhat unrefined appearance, which detracted from the cozy ambiance one might expect. Furthermore, both the room and the bathroom displayed an outdated aesthetic that would benefit from some modern updates. It also appeared that they had not received the comprehensive cleaning necessary, which was somewhat disappointing. With additional attention to these details, the space could be transformed into a significantly more inviting and comfortable environment. The hotel’s age is evident throughout the establishment.

Stay was OK. Staff was helpful about the weather.

no tooth paste was provided unless asked, conditioner was half filled and so was the shampoo, insects in the room. breakfast was good

Nice breakfast. Good staff

The room was smiley and the carpet not clean too

The property itself was in a good location for what we needed. Nothing around the hotel to walk to, but seemed safe. The property is VERY old and VERY outdated. Every carpet was disgusting with stains and quite honestly smelled. We requested a handicap room with a roll in shower. The shower had mold in it, and the handheld shower (the only shower head) was broken and would not hang for a non handicapped person to take a shower. The comforter had a fresh stain on it which I found by accident, obviously all they do is turn it over and try to hide it with a cover sheet that they are not laundered often (if at all). Wallpaper falling off walls, very dark rooms, furniture is falling apart in the lobby and in the guest rooms. We were there 5 nights and our room was not vacuumed once. The bed in a handicapped room was so high that my 85 year old handicapped mother could not even get in. She had to use the fold out couch bed with an old mattress, so much old food and grunge when we opened it. Hotel honestly needs to be shut down until it is remodeled. Hopefully they will find knowledgeable and friendly staff to fill it with. Something else this place needs.

Nothing I would call unique, but all of the rest was very nice, no complaints.

We booked this hotel for the pool and it was not in service.

Superb

Exceptional

The room was not properly cleaned. I found hair on one of the beds, which made me question the overall cleanliness of the room, including the floors. As a result, I did not feel comfortable during my stay. The staff were polite and friendly, which I appreciated. However, the condition of the room did not reflect the price being charged. In my opinion, the room did not offer the level of comfort or quality expected for even a $100-per-night stay. I believe the property owner should address the cleanliness and maintenance issues. If the room's condition had matched the price, I would have stayed for two nights. Unfortunately, the experience was disappointing and not worth the cost. Parking was not an issue.

The sheets didn’t get exchanged after I expressed myself to her 3 times.

We were very satisfied with our stay at the hotel. All the staff were friendly and helpful. It was a perfect location for our needs. Would definitely stay again.

Great location. No freezer in the mini fridge and there’s wasted space where a table can be used if eating in the room.

In town for a couple of days and the room served its purpose. It was clean and staff was friendly. Breakfast was nice. It was fine for the price.

Their break fast has variety and dining space were clean.

Nice clean room with comfortable beds. A very good breakfast too. Nothing I can think of

Excellent place and good staff