Renaissance Baltimore Harborplace Hotel

The room and hotel was really nice! Our Bells man Derrick was awesome!!! He was very helpful and very clear on helping us with directions and places we could go!! It is in a great location, the hotel also has small but very convenient (literally) store in the back of the lobby. The parking is $36 a night I believe but it's a 24 hour parking right across from the hotel that's cheaper, but I will say the hotel does not have any thing to do with the parking garage that's connected to the hotel! Overall Great stay, will be staying again.

Through Hotels.com I reserved a king size bed at the Renaisance Hotel in Baltimore, but upon arrival, none were available so I was offered a room with 2 queen beds and an upgrade of a harbor view room. The room did indeed have a beautiful view of the harbor. The bed change was not a problem. Because of that room change, we were given vouchers for two free breakfasts. The breakfast offerings were generous with an omelette station. The room was immaculate and the air conditioning was adjustable and worked well on a very hot day.

Th rooms were very roomy and clean, the bed was very comfy. The staff were very polite, helpful and always willing to assist you.

Location was excellent. There were only one lifts locations for a large property.

Very good

I like the area it was surrounded by everything I needed to accomplish my one night stay. I didn't that my bed slightly tilted like a sliding board, the tv had light white glare marks on it, the refrigerator did not get cold enough, the shower didn't get hot, the keurig coffee machine did not have enough creamer only two small packets or a good selective coffee brand.

Exceptional

The front lobby staff were great. Checking in and accommodating me and my family needs. Very friendly as well! Clean room and easy/convenient parking

okay so my only downside to my hotel stay was that i booked an ACCESSIBLE room and my room ended up being on the 9th floor and a long walk. i had no microwave, i needed a new tv remote, my skin drain ended up bringing up some gunk BUT i washed it out and the problem didn't happen again. lastly, i had to use towels to make sure the water didn't get all over the floor when i took a shower. other than that everything was nice. my room was amazingly spacious!

everything was great

The room was clean and comfortable. N/A

It was nice to know that I had an underground parking garage that you could book separately and save money instead of paying the fee at the hotel. And they also have elevators directly from the underground parking into the lobby at the hotel, which is most convenient. Staff was nice. Our room was clean. Pool was well maintained. There is no free breakfast, but that’s no problem. We got some kick butt food ordered from DoorDash from a great place called Crazy John’s a couple blocks away. We did this several times during our stay! And last, but at least the location could not have been more perfect. To be able to look out our window over the harbor. And walking distance to anything and everything that you would wanna see when you’re in Baltimore.

Front desk Sonnie was incredible, friendly, warm greetings! Restaurant host Monica Thomas was on her game!!! Pool was a bonus, it was clean and warm!!

The shower water ran into the bathroom.

Well appointed rooms which are starting to look and feel dated. The property is huge so be prepared to walk very long hallways.

Bad

Exceptional

Booked a king bed, was upgraded to a suite with a king Murphy bed. Bed collapsed on us, engineering came up to check on it, and they found screws missing. We switched rooms out of concern for our safety and were moved to a room with a double bed. Tried booking a good place near the aquarium for a loved one’s birthday but we’ll be staying somewhere else next time we visit for sure.

Close to convention center

I loved how clean our room was and the breakfast buffet was good.What I loved the most was the omelet station.