Tru by Hilton Austin Airport, TX

Everything, location, amenities, breakfast

Exceptional

Very nice hotel and close to everything Had a nice stay And good breakfast

The location The room was very empty and vacant feeling. Gave me no sense of home or comfort ability

Exceptional

Good location close to airport, bad lighting outside in parking. Poor parking availability. Hotel cute, rooms nice, but bed was terrible. Mattresses need replacement as they have noticeable dips literally all over. Would not choose here again.

Clean room, close to Austin International Airport. Free shuttle to and from the airport.

Very clean & friendly staff

Very good

Bad

Simple , nice and clean!!!

Clean n the hospitality was great Everything was great

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Friendly staff. Clean. A/C in lobby could not keep up.

iI did not like paying for parking especially since they did not cover any damage or theft of the car or breaking - so what am I paying for a parking spot???????????

There was a strong odor of Febreze in the lobby and a musty odor in the hallway, but the room didn't have either smell. The room was reminiscent of a dorm room. The whole place seemed geared toward a younger customer, maybe high school age. Older people who don't have to have their egos stoked 24/7 can be put off by some of the nonsense. The comfort and convenience of the place overrides the ick factor somewhat. I loved that there are USB ports and receptacles galore. The breakfast is probably the best I've seen in a hotel and the lounge/breakfast area is very comfortable. I did not appreciate being gouged $10 for parking or that the "free" internet requires all your personal information to access. Again, that comes of being older and wise enough to know what they are going to do with that info. This hotel would be ideal for the kind of person for whom it was obviously designed, but in spite of a really good night's sleep, I wouldn't stay there again.

Clean, good breakfast The temperature in the lobby was pleasant. When you got off the elevator on the 3rd floor the heat wave hit you in the face. The room was 78°. I turned the AC on and sat and watched TV. Two hours later it was still 78°. I checked the wall unit and found that too was not on air conditioner. I turned that one on. Went to bed and had a hard time sleeping because it was so warm. It cooled to 77°!!! Ridiculous! I did tell them the air conditioner didn't work in room 308 but considering how warm the entire floor was, I think it was intentional.

Super clean, nice sitting areas in lobby. Quiet location. Remote, away from dining restaurants, not motel orientated.

Was a quick 1 night stay. No issues other than the person working the desk advised us that there was a $10 charge for parking. Web site said it was free. I never was charged the $10 so I guess it all worked out.

Front desk attendant was friendly. Clean room and comfortable bed. Room faced highway and was a little loud. AC unit was very loud. Breakfast was not ready at 6 am (as advertised), so we weren't able to eat anything before heading to airport. TV was a great size and we appreciated having access to HBO Max. Convenient to airport and provided shuttle service every 1/2 hour (we had a rental car and didn't use it). Pleasantly surprised for the price and would stay again.