Residence Inn Austin-University Area

Nice big space. The room is really comforting. At night, it’s darkly lit. Also, why charge a parking fee when it’s right in a huge parking lot?

Great stay

We were not comfortable. Good thing we only stayed one night. When we travel to Louisiana we always stay at the Marriott Residence Inn. This is the first time we have not been satisfied. The property is old, and it is in need of renovation. The carpet, furniture and bathrooms all need an upgrade. There is a bad smell. Something is definitely wrong with the plumbing.

Air Conditioning Rumbles Like an airliner Water did not get hot - barely warm Furnishings and landscaping in need of replacement and care

The location ! Is one of the best locations available A lot of business close by You can even walk to get the basics The parking lot

A very great hotel.

Excellent customer service!

No ice in the hotel at all! The doors are broken and don’t work to get into the hotel. We asked the staff if there was something wrong with our key. Both of their responses were “no those doors are broken and have been for a while.”

Superb

Check-in was fast. Breakfast options were nice. Bathroom and towels in my room could have been a little cleaner. But the pillows were great. If I'm in need of accommodations in this area again I would not hesitate to stay here.

Nice space I room

Not ‘university area’. It’s about 10 minutes from campus

Exceptional

staff were great, great location and in walking distance to many places. bed was comfortable and the shower was amazing.

Big concern were the mattress conditions

All of the staff were very nice. There is a good breakfast and both the rooms and the facility are very clean. I often stay here when visiting Austin.

Clean room and friendly staff. Just don’t book third party the pics are not the same as the room you get

Hotel stay was poor. Found 2 cockroaches in my room and had to report to the front desk, the best they offered was cleaning THE NEXT DAY.

Superb

The breakfast was minimal. The location was excellent for our meetings and we also liked the stores and restaurants nearby. First we were not told about the hot water boiler being out. Then the elevator was down and 2 of us are handicapped and had to crawl down the stairs. Then we went to a business nearby and when we came back, we could not get in with our room keys.