Cambria Hotel Austin Downtown

I booked through Hotels.com, and nowhere during the booking process was it made clear that parking would cost an additional $57 per night. There is no convenient free parking available nearby, so guests are essentially forced to use the hotel’s valet service. Charging paying guests such an excessive amount just to park is unreasonable and feels deceptive when it is not clearly disclosed upfront. What was even more frustrating was the hotel’s handling of the security deposit. Like many travelers, I understand that hotels place a hold for incidentals. However, when I checked in, staff simply took my card without clearly explaining that they would authorize the entire cost of my stay plus an additional $100. As a result, approximately $430 was unavailable to me during my trip. Because I checked in on a Friday night, the funds were not released until the following Monday due to weekend banking delays. That left me without access to money I had planned to use during my stay. A simple explanation at check-in would have allowed me to plan accordingly. The lack of transparency regarding both the parking fees and the credit card hold left a very negative impression. Had these charges been clearly disclosed upfront, I could have made an informed decision about whether to stay here. Unfortunately, because of this experience, I would not stay at this hotel again and would not recommend it.

Never stayed at a Cambria before (and have never heard of the brand) but was super impressed with the modern clean and spacious rooms plus useful amenities. Unlike old properties, this one has a large collaborative space that you can eat and work out near the lobby. The pool area is surprisingly gorgeous. The food (pool bar and breakfast) were delish. I have nothing bad to say. The staff were helpful and I would definitely go back.

The back of the hotel backs up to open are clubs on Rainey st, loud music and bass played all night, not a single review mentions loud music, which was weird because housekeeping leave earplugs in the rooms for you. Got bamboozled on this booking for sure, great place, if your not planning to sleep in the room

Reserved for a visit by relatives. They enjoyed the stay. Location is right off the highway so drop off and pickup is a bit tricky. One room also faced noisy Rainey Street. Music can be loud from nearby bars. Hotel is well maintained. We chose it for its location, mainly, for their quick weekend visit.

Super friendly staff!

I was disappointed with the cleanliness of my room upon arrival. There appeared to be dried mud on the floor in the entryway leading to the bathroom, and there was a red stain on the bed comforter. Guests should not have to encounter these issues when checking into a room. I hope housekeeping standards can be improved for future guests

LOUD MUSIC!!!! Warning if you plan to sleep at this is not the hotel to stay at, they put earplugs in your room!! the fact there is no disclaimer on this experience is alarming!! BOOK a different hotel

We were there for two nights. The room was not cleaned nor was there a notice inviting us to forego changing the linens. Just nothing except a small typed notice saying we could tip the help by clicking on a provided QR code. We didn't click on that but we were also presented with a way to tip the valet parking people through a QR code.. Since I never carry cash and didn't realize there was an ATM in the hotel, I foolishly clicked on that code. I reached a site that took my payment information. The next day there was a charge for $119 from a company I never heard of. I went to the website noted on my bank statement and got a very poor "bot" with a terrible Texas accent who said she was "Jolene", kept calling me "darling" and asking for my "reservation number". I called the Cambria and they sent me to Valet parking guy who said that all charges went to the Hotel. The bank has given me back my money but we left with a terrible feeling about the whole experience and No, I will not recommend the Hotel, althought staff at the desk was very professional. The rest was not.

Place was really nice! Only serious annoyance was the motion sensor lights. Every shower was spent mostly in darkness when the lights cut out from lack of movement which seems hazardous to me.

Exceptional

Un pequeño inconveniente con el joven de la recepción de esa noche yo tenías hora llamando ya que tenía un viaje largo desde boston hacia Austin aclarando a las personas de la llamada que me iba a demorar en mi llegada !! En lo que llegue se me había quedado el id en el carro y ya el carro estaba. Un Parkin muy retirado y la persona como tal estaba de manera odiosa que no me quería colaborar le dije que lo tenía r foto que tenía el número de reservación y aún así no quería le facilite el id de mi esposa y solo me dijo que no había ninguna reserva a nombre de ella por supuesto que no había xq la reserva estaba a mi nombre luego de un rato y de yo insistir que ya no tenía el carro ahí me dice que la tarjeta de pago tenía que estar a nombre de la persona titular del id a mi parecer por ser latino me colocó muchos contratiempo

Decent hotel. Convenient to Rainey Street but not much else without needing the car

The hotel and facilities were great, and the staff was very friendly and helpful. There are also several restaurants and bars nearby, which made the location even more enjoyable. The only downside was the extremely heavy doors, which were sometimes inconvenient to use.

I didn’t know valet was mandatory and I was going to be charged an additional $57+ tax a day. Also I think their was a pet the guests before me because the carpet area by bed smelled heavily of urine. Very unpleasant. Other than that it was an ok stay.

This hotel was cool, it’s been my first time ever on a rooftop pool hotel. The vibes were cool and some of the staff were great and welcoming, some acted like they didn’t want to be there. Valet service was excellent, the hotel cleanliness is exceptional, if you’re okay with being on high floors, this is your hotel. The rooftop restaurant Limestone was a 1/10 experience. The ambience was great, the bar looked nice and clean, seating was incredible and the views were spectacular. However, the bartender that night was horrible, greeted us as we walked in and then ignored us for 15mins when there were only 6 people there, including me. After waiting so long, we stepped out on the rooftop balcony and that was cool but their big 75inch tv had no signal, WHILE NBA FINALS GAME 6 KNICKS & SPURS were playing. Didn’t want to stay there so I left and went to a restaurant. Only certain front desk employees took their sweet time refilling the towel bin with fresh towels, unfortunately my wife had to walk up the room with no towel fresh out of the pool. Overall 5/10, coolest part is the pool sadly and there aren’t even fresh towels ready. And the drinks are overpriced starting at $16, Go check this place out if you can 👍

Clean rooms, friendly staff, and great location within walking distance to many restaurants and bars. The parking is pricey but otherwise a very nice hotel.

Exceptional

Great spot to stay when you’re visiting Austin

Great location if you like the partying on Rainey st. Of not, know that it can be very noisy. We arrived on Sunday evening and even 11 floors up the street noise was very noticeable in our room. Loud bass and bar sounds plus some from the highway. The next two nights were much quieter. He hotel did provide a white noise machine which helped.

Close to entertainment. Staff was friendly N/A