Fairfield by Marriott Inn and Suites Augusta Fort Eisenhower Area

About Fairfield by Marriott Inn and Suites Augusta Fort Eisenhower Area
Fairfield by Marriott Inn and Suites Augusta Fort Eisenhower Area is located in Augusta, within 7.5 miles of Augusta National Golf Club and 8 miles of Augusta Gulf Club. This 3-star hotel offers a 24-hour front desk and a business center. The hotel has an indoor pool, fitness center and a shared lounge. Breakfast is available, and includes buffet, continental and American options. Augusta Museum of History is 8.7 miles from the hotel, while Augusta Mall is 2.4 miles from the property. Augusta Regional Airport is 10 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Exceptional
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Very good
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Proximity to location and morning breakfast. No pool and the construction. No trash removal in room.
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Exceptional
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I reserved room and was billed but front desk refused to give me a room when I arrived
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Kids loved the indoor pool and room was spacious
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Very nice staff and comfortable beds.
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Did not eat breakfast. Had to get on the road Floor was slippery
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Exceptional
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Exceptional
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Location to family and clean room. Paid for a handicap room over a month ago and asked for 1st floor due to my husbands disabilities. Was told they didn’t have the room I requested then she placed us on the 2nd floor way down the hall. Made it even more difficult for my husband. Upon check out the gentleman asked me about our stay. I told him what had happened and he went to his computer and said “oh your listing was from a third party and we don’t honor those requests. So we just put you in what ever room we wanted to. If you want your requests honored you need to call and book your reservation directly with us and not a third party like Booking.com. Also you had to push a buzzer at the front door to be let in. I asked is this a bad area and she said yes and we need it for security.
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Exceptional
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Exceptional
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My experience was great, nice, clean even though they’re renovating. Staff was very friendly especially the breakfast lady.
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I liked the fact that they had a room for us at the last minute. I wasn't going to stay here since I had a previous reservation and didn't make it but my son wanted to stay here, so here we came. The lady who worked breakfast, I apologize can't remember her name but she was very nice and treated us like family. We always enjoy her when we stay, when she's working. They were remodeling. It was things everywhere, but the quality of the rooms for Fairfield was great. They could have had more options for breakfast.
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The stay was great.
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Hotels should be forced to add a banner that says ‘under renovation’. I know most hotels would get 0 bookings, but instead the hotels and Expedia deceive guests about the nature of their stays which is almost always based on reviews that happened when there were no renovations going on. You can include in the banner renovation hours and which floors are not affected. And explain you’re charging 75% of normal and comparable rates. What you should never do is lie. I stay in Augusta 4-5 times a year, and have stayed in this hotel many times but I won’t go back now. Very disappointing. Expedia should penalize bad actors like this.
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It was quite, and the staff was friendly
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Bad
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My room was exceptionally clean, quiet and comfortable Didn’t know that they were going through renovations - things and equipment was everywhere in a disarray