Four Points by Sheraton Asheville Downtown
About Four Points by Sheraton Asheville Downtown
The Four Points by Sheraton Asheville Downtown is located 9 miles from the Biltmore Estate. Guests can enjoy the on-site Chop House Restaurant, seasonal outdoor pool, and rooms with free WiFi. The Chop House serves American cuisine and accompaniments alongside fine wine by the glass and an extensive beer selection including local Asheville brews. A 42-inch flat-screen cable TV is included in each room of this Asheville hotel. Coffee-making facilities are also provided in every room and in-room movies can be purchased. A 24-hour fitness center and business center are available on site at the Asheville Downtown Four Points by Sheraton. Guests can also take advantage of hotel parking with an open lot for bus parking. The hotel is 5 minutes' drive from Adventure Center of Asheville and 16 minutes' drive from the Blue Ridge Parkway.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Passable
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No microwave
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Typical old hotel that needs an upgrade. If you're timid or proved you might not want to read this next line, it was hard to wipe without getting your hand in the water. If you're looking to save some money this place could be it if you have the money, you'll like it somewhere else better
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Just Don't. I feel as though I was mislead, uninformed and I heard staff flat out lie to arriving guests. The area wasn't worth a dime, hotel and restaurants/bars/shops, also not worth the stop. I was miserable and pissed off. Also, if you want to work out or swim, no such luck. What they won't tell you, middle of summer and neither are up to use. They will actually tell you after checking in, that you will have to go to the local YMCA for those amenities you paid to have on property.
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We chose this property because it had a pool and a restaurant. We arrived late afternoon and was looking to grab a bite to eat onsite and sit at the pool. Temperature was 95! The bar/ restaurant was closed and the pool was covered up. We had to go find a place to eat after traveling all day. They should keep this info current on the website.
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Flags out front, tattered. Otherwise, a pleasant stay.
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Exceptional
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The hotel pictures and advertising must be from when the hotel first opened. My first impression of the hotel rounding the corner to enter the lot was - is this it? The building looks abandoned. The check in was okay, but the clerk gave me the wrong room number so the key didn't work. After entering the room, I took a five minute breather and checked out - re-booking at 1450 Tunnel road Holiday Inn which is the opposite experience. This place also had questionable activity going on the same floor I was booked. Sorry, other's possibly could suck it up and adapt but I didn't feel safe.
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Check in staff was great, walked in the middle side building door and it completely came off the hinges. The check out staff was awesome!
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Breakfast was well above average.
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Great location, staff are wonderful. Fairly noisy due to thin walls. Toilet also refills itself randomly which is very loud
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Superb
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Good
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Nicely located a few walking minutes from Town. Enjoyed the large room great beds for our overnight stay.
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price
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Very nice overall. No complaints. 10/10.
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Check in was quick and friendly. Location was close to highway and walkable to downtown. Room was clean, bed was comfy. Breakfast was one of the best I've had, not a buffet, serviced with a waiter and menu, delicious omelette. Swimming pool was closed during our stay, slightly disappointed.
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Good place to stay
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Hotel is the most run down in the downtown area. It has seen better days and is concerning to drive up to. That said, the location is walkable to all of downtown, parking is free. The rooms and lobby are dated but clean. Water pressure is amazing. 2 gyms, pass to YMCA across street, coffee and refridge in room. Tv and air in room worked great. Outside needs a good power washing and the entire building needs to be updated and re done. Staff is super friendly. If you want basic, no frills, it fits the bill. Other hotels downtown are more expensive but have better vibe, gorgeous interior/exterior, roof top bars, etc.
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Elevator was broken, pool was closed, hallway was filthy. Asked them to service my room twice and they never came.
