Extended Stay America Select Suites - Atlanta - Alpharetta

I checked in, went to the room and used the bathroom. The problem was the water was shut off to the hotel as they were working on the boiler. This would have been useful information for the receptionist to provide while I was checking in.

My family had to go through three rooms and it was late at night when they arrived. First room had roaches and used soap in the shower. 2nd room the beds weren’t made so it had not been cleaned.

Stovetop and fridge Price was extreme for quality of room

Will definitely stay again..

Good location

The bed was comfortable, everything felt right for what you’re paying. No complaints on my end. Front desk staff were very kind they even let me stay an extra 1–2 hours after checkout since my flight was leaving later than expected. The area also felt very safe and calm. I had no issue walking around there’s a gas station nearby and even a restaurant next door with really good food. If you’re not trying to spend a lot and just need a place that covers the basics and is relatively well located, this works. I enjoyed my stay and would recommend it.

Good

I didn't care to much for the stomping over our room not sure if it was something overhead or just kids.

Promised a room and then was not available called 1 hour prior to arriving absolutely terrible business. Very rude and very unprofessional

There are cockroaches in room

Was asked for I’d for both me and my friend who had no id .i was going to go ahead and take friend to uncles and stay but they canceled the reservation and said make another which i did and returned only to be told they would not let me with no reason given. I can only assume it was because I’m black and my friend was white. Did everyone in that hotel give an id- I doubt it and plan a legal course to find out. The gym has no communication skills and is not proffessional enough to maintain loyal patrons

Nice Workers n room flooded

Self-catering. Location was good During evening and early hours of the morning being kept awake by teenagers and adults playing noisy ball games in the car park areas.

Ok

It was decent. Clean. I did kill a baby roach in the bathroom lol and the hallway literally smelled like a nursing home. I’m not trying to judge or talk about anyone. I’m just leaving a review on what I experienced. I realize that people do live in Extended stays and maybe there was an elderly person living there, but it absolutely reeked of urine in the hallway.

Location Cleanliness

The room is very clean and the young man at the front desk was very professional and polite.

There was a lot of noise all night long . A homeless person with bags kept running in and out by the room that I was in so I barely got any sleep . Other than that the staff was courteous, and my check-in went smoothly.

Unsure of the pet deposit

Let's just say that this is definitely not the place you want to bring your family. I arrived around 11:00pm, 3 hours past the supposed front desk hours. The instructions on the wall were to dial 500 and wait for assistance to check in. 1 hour later, and no one has yet to show up. Finally, a gentleman showed up and got me checked in. He was polite, yet didn't apologize for the length of time it took to assist me in checking in. I walked through the glass door to the elevator and was greeted with the strong smell of weed, a pet store & a fish market. The hallways were very dimly lit as well. I get to my room and everything just smells like weed. I am already regretting my decision to even check in, but after traveling all day, I was just ready for a shower and sleep. I ran the shower for 5 mins waiting for the water to warm up. It never did. Barely lukewarm. I finally made it to bed and at 3:00am I was awakened to a roach crawling up my arm. I'm not squeamish, so I just flicked it off and used my shoe by the bed. I left a few hours later and accidentally shut the door without my key card. I went downstairs, but there was no one at the front desk to help (at 8:00am). When I reluctantly returned that evening, there was still no one at the front desk. I called the 500 again from the phone on the wall and had to speak with 4 different foreigners to get someone to come get me a new card. This took over an hour, again. I packed my stuff and left. Worst place eve