Marriott Dallas Allen Hotel & Convention Center
About Marriott Dallas Allen Hotel & Convention Center
Marriott Dallas Allen Hotel & Convention Center has a fitness center, a shared lounge and a sun terrace with swimming pool and buffet breakfast in Allen. Featuring a restaurant, this 4-star hotel has air-conditioned rooms with a private bathroom. Free WiFi is available and private parking can be arranged at an extra charge. At the hotel, the rooms include a desk. Marriott Dallas Allen Hotel & Convention Center has some accommodations with city views, and rooms come with a coffee machine. The rooms at the accommodation come with a seating area and a flat-screen TV with satellite channels. There's an in-house bar and guests can also use the business area. Staff at Marriott Dallas Allen Hotel & Convention Center are always available to provide advice at the reception. Historic Downtown Plano is 5.9 miles from the hotel, while Mockingbird Station is 19 miles from the property. Dallas Love Field Airport is 24 miles away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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I booked multiple rooms to host out-of-town guests for the weekend. What followed was one of the most frustrating hotel experiences I've had in years of global travel as a Marriott Lifetime Gold Elite member. Three significant failures: 1. Repeated key card failures - Guest room keys stopped working multiple times throughout the stay, leaving guests stranded outside their rooms for over an hour each time awaiting resolution. The most egregious instance: I had to personally drive to the hotel at 3am during a storm to physically let a guest into a room I had pre-paid and pre-authorized them on - because the front desk could not resolve it remotely. 2. Check-in delays - The check-in process was slow and disorganized, creating a poor first impression for my guests who had traveled specifically for this occasion. 3. Unclean room at arrival — After an extended wait to check in, one guest walked into their room to find leftover food from the previous occupant still present. Basic housekeeping standards were not met. When I raised issues with the front desk, I received no accountability, no apology, and no resolution just like a used car salesman. I have stayed at Marriott properties across the world and have never encountered this level of service failure. This property fell significantly short of the Marriott brand standard and more importantly, it let down guests I was personally responsible for hosting.
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Room i got the carpet was so stained i put towels down to walk on Dark only little lights Wont go back again
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Hosted guests by booking several rooms. Every room had issues with key cards not working!!! The staff couldn’t get a resolution
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Passable
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Great property in even better location.
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Very nice hotel. Like a hidden gem. Staff was amazing
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It is convenient and close to many restaurants. Easy to get to from major roads. Nice area, good pool and fitness center. Room is good for a week stay.
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👍
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Easy check , took less than 5 minutes roughly. Parking was easy. The staff was pleasant, great communication. The room was overall nice. The clerk could’ve been a little cleaner but overall 8/10.
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As a 75 year old traveling alone, safety is foremost. MARRIOTT would charge me $22 to park my car for one night in a dark, deserted parking garage. Garage wasn't ideal by any means, but having to park 2 blocks away in the dark was poor customer service and not a place for seniors. I was amazed at the lack of responsibility for guests.
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Only one choice for food on-site
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The room could have been cleaner in the bath and carpet. I think it is expensive to have to pay a high rate for the room and it does not include WiFi or parking -
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Everything was awesome from the friendly staff, clean rooms, and food!!
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Very nice hotel, convenient and walkable shopping area with many shopping options.
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Exceptional
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My family and I loved it. Will be staying there again.
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Great hotel. Enjoyed our stay.
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Nice hotel and great area.
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Very good
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The room was spotless. The staff were all very friendly
